Total Quality Management

“SIX Sigma in the Success of various industries”

Project on Total Quality Management

Submitted towards the partial fulfillment
of the
POST GRADUATE DIPLOMA IN BUSINESS MANAGEMENT
(Approved by AICTE, Govt. Of India)
(Equivalent to MBA)
ACADEMIC SESSION
2009 – 2011

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SUBMITTED BY:
Gaurav Maletha
Roll No: 09265, PGDM-MM (2009-11)

Sharad Shukla
Roll No: 09285, PGDM-MM (2009-11)

Rajat Tyagi
Roll No:09279, PGDM-MM (2009-11)

SUBMITTED TO:
Dr. S.K.Dube
Faculty
IMS Ghaziabad

INSTITUTE OF MANAGEMENT STUDIES
Lal Quan, GHAZIABAD
ACKNOWLEDGEMENT

A single person alone can never be credited for performing any extraordinary work successfully. It is only possible with the continuous and constant help and guidance that they receive from others and team members.

With due respect and regards we wish to express our deep sense of gratitude, indebtedness and sincere phrases of thanks to Dr. Shailendra Dube, for His invaluable mentoring and exuberant guidance.

We are highly obliged by the constant support that we have got from our faculty in the project. Starting from the initial stages to the end stages we have received continuous feedback with regard to the progress of the project.

Finally we would say that the project has helped discover our self. We could decipher that we had talents unknown to our self.

                                      TO WHOM SOEVER IT MAY CONCERN

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This is to certify that these student of PGDM-MM, 2009-2011 batch, IMS Ghaziabad, has done their project under my supervision and guidance.

During their project they were found to be very sincere and attentive to small details whatsoever was told to them.

I wish them good luck and success in their future
Dr. Shailendra Dube
Faculty, Operations
IMS, Ghaziabad

WHY WE CHOSE THIS TOPIC

Six Sigma can be used to create a brand new business process from ground up. Six Sigma strives for perfection. It allows for only 3.4 defects per million... [continues]

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