Total Quality Management
qm
Session XII Assignment
November 2, 2006
Chapters 12, 13, 14, 15
1. Briefly describe the difference between sequential engineering and quality by design (or concurrent engineering). Sequential engineering, as the name suggests, was completed in a sequential manner. Each step in the process was completed independent of the other steps and production is passed down the line with the preceding step unaware and unconcerned with problems that may arise. Quality by design or concurrent engineering requires that all major steps in a process are performed concurrently so that immediate feedback is provided, thus preventing problems with quality or productivity.
2. List 15 general attributes that a quality by design team should consider during the product design phase of product development. 15 general attributes or principles that need to be considered before product development are: 1. Quality must be the concern – use of a TQM system preferred 2. Plans must accommodate a reduction in product cycle times. 3. Special emphasis should be placed on innovative ideas. 4. The vision and strategy plans must be coherent. 5. Plans should incorporate the use of a product-family oriented business unit. 6. Plans should listen to the voice of the customer. 7. The development process should be well organized and clearly defined. 8. Development teams should be cross-functional. 9. Supplier involvement should occur as early as possible in the process. 10. A defined development methodology should be followed. 11. Team members must be highly skilled and well trained. 12. Consider use of computer aided design systems 13. Consider use of digital product models 14. Consider use of simulation and rapid prototyping. 15. Implement and use best practice techniques.
3. Using trade journals, professional society magazines, periodicals, and your
Session XII Assignment
November 2, 2006
Chapters 12, 13, 14, 15
1. Briefly describe the difference between sequential engineering and quality by design (or concurrent engineering). Sequential engineering, as the name suggests, was completed in a sequential manner. Each step in the process was completed independent of the other steps and production is passed down the line with the preceding step unaware and unconcerned with problems that may arise. Quality by design or concurrent engineering requires that all major steps in a process are performed concurrently so that immediate feedback is provided, thus preventing problems with quality or productivity.
2. List 15 general attributes that a quality by design team should consider during the product design phase of product development. 15 general attributes or principles that need to be considered before product development are: 1. Quality must be the concern – use of a TQM system preferred 2. Plans must accommodate a reduction in product cycle times. 3. Special emphasis should be placed on innovative ideas. 4. The vision and strategy plans must be coherent. 5. Plans should incorporate the use of a product-family oriented business unit. 6. Plans should listen to the voice of the customer. 7. The development process should be well organized and clearly defined. 8. Development teams should be cross-functional. 9. Supplier involvement should occur as early as possible in the process. 10. A defined development methodology should be followed. 11. Team members must be highly skilled and well trained. 12. Consider use of computer aided design systems 13. Consider use of digital product models 14. Consider use of simulation and rapid prototyping. 15. Implement and use best practice techniques.
3. Using trade journals, professional society magazines, periodicals, and your