Toll Holdings Case Study

Topics: Logistics, Supply chain management, Supply chain Pages: 3 (701 words) Published: April 10, 2012
Case 3: Toll Holdings: Corporate governance to support fast growth and development in Asia and beyond. Summary
Toll holding limited based in Australia is the world largest logistic company. Operating for more than 23 years and evolved as a leader in providing integrated logistic services in Asia. It has network of more than 700 sites throughout 50 countries around the world. However, in 2009 the company restructed its business by shifting from the geographical based divisional structure to more solution based model. It includes global express, domestic freight, global resources and project, global contract logistics and global forwarding. The company assets are aimed at driving supply chain efficiency to deliver best practices in supply chain management for Toll’s diverse customer base. Toll’s supply chain can be explained as follows: •Ordering

Receiving
Replenishment
Order picking
Invoicing and weight
Dispatch
Order reports
Track and trace

The company’s business model requires global reach to manage a customer’s entire supply chain- end to end. The company’s information exchange system provides customers with pertinent, accurate, timely and targeted information regarding their supply chain. As a result, customers are able to monitor the progress of key supply chain events and compare them against plan. Customers are given a single source for global supply chain management that connects service providers across industries, technologies and borders. General Environment:

1) Economic
The company is very stable with revenue generating of 6.9 billion a year. •This company proved to be major contributing factor in economic growth, financial crisis and recession. •Toll Company won a contract of five years to supply relocation services to Australian Department of Defense for five years with the revenue with more than one billion.

2) Demographic
Mass population
Diversity –workers (not gender bias)
Core market:...
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