To What Extend Is Pbl Effective Within the Hospitality Management Education?

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Bachelor dissertation

Part 1
Hospitality Oprations management
Module 1

Effectiveness of Problem Based learning

Teodora Dimitrova
Rel N 80898

Table of content

Introduction 3 Literature review 5 * What is PBL? 8 * What makes PBL effective? 10 * Effective problems 10 * Evaluation 13 * Performance 17 * Motivation 18 * Conceptual framework 19 * Conclusion 20 Research design 21 Reference list 25 Appendix 27 * Questionnaire 27 * Interview 28 Plan of completing the Bachelor dissertation 29

Introduction

Problem based learning represents relatively new educational method, which involves active learning in small groups. Students learn how to deal with problems, while being confronted with different issues, which in order to be solved, encourage self directed learning. According to J. Colliver, 2000, PBL seems like a more challenging, motivating and enjoyable way to learn, however, the educational advantage of this method compared to the standard approach – lectures based learning – appears to be less clear. As the competences of hospitality managers entails more and more from delivering excellent services, fulfilling their everyday operational and managerial tasks and solving problems, it is vital that the students within the hospitality management education are perfectly prepared for the real life. Those two statements create an issue for a research about the effectiveness of the PBL as educational method within the program. This problem might be solved when conducting a research. As a foundation to the research the following question will be asked: * What makes PBL effective?

* What is the influence of motivation within PBL?
* Is the performance of the participants within a tutorial from a significant importance for an effective session? * Is the quality of the PBL problems influencing the efficiency of PBL? * Is PBL more suitable than other learning methods within this education? Furthermore, descriptive and analytical methods – interviews and questionnaires, will be used in order to collect data which might give answer to the main research question – ‘To what extend is PBL effective as educational method within the Hospitality management programme? ‘ . Effectiveness in this case entails more than 50% positive results on collected questionnaires. With a scale from 1 to 4, where 1 is strongly disagree and 4 – strongly agree, the mode, median and SD should score above 2. The aim of the questionnaires is to find out if PBL provides the hospitality management students with the opportunity to gain theory and content knowledge which will help them in the future. In addition to that, if PBL helps them develop advanced cognitive abilities such as critical thinking, problem solving, and communication skills as well as improvement of students' attitudes toward learning. Within the literature review different statements from various authors will be compared and those results will be further used as base for creating research questionnaires and interviews. The collection of the data and the results will be presented...
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