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  • Topic: The Guest, Tuguegarao City, Tuguegarao Airport
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  • Published : March 6, 2013
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A HOTEL PRACTICUM REPORT

ON

HOLIDAY PLAZA HOTEL
Arellano Corner Blumentritt Sts., Tuguegarao City Phils.
Dec 11,2012-Feb 4,2013

In partial fulfillment of the requirements for he course
HIM71-HOTEL PRACTICUM
For the degree
BACHELOR OF SCIENCE IN HOSPITALIY INDUSTRY MANAGEMENT

COLLEGE OF HOSPITALITY INDUSTRY MANAGEMENT
ANDREWS CAMPUS
CARITAN HIGHWAY TUGUEGARAO CITY

SUBMITTED TO:
MS.BELINDA MELAD
MRS. VANESSA KRISTEL TRISTEZA

SUBMITTED BY:
ELAINE CHRESHA R. COMISO
EFILOU BRAGAS
RYAN MANGADA

SUBMITTED ON:
SY: 2012-2013

TABLE OF CONTENT

Table of Contents…………………………………………………………………………….1 Acknowledgement…………………………………………………………………….……...2 Introduction…………………………………………………………………………….…….3 a.) Name and general location…………………….……………………………..….4 b.) Vision……………………………………………………………………………...4 c.) Mision……………………………………………………………………………..4 d.) Organizational Chart…………………………………………………………….5 Findings/Analysis/recommendation…………………………………………………………6

Organizational Structure………………………………………………………….....6-9
Operations Sytems and Procedures………………………………………………....9-10
Facilities,Equipment,etc…………………………………………………………….10-11
Manpower…………………………………………………………………………...12
Work, atmosphere and Interpersonal relations…………………………………...12-14
Use of Material Resources………………………………………………………….14
Sanitation Procedures and Practices………………………………………………14 Conclusion…………………………………………………………………………………...15 Learning Insights……………………………………………………………………………18 Appendices…………………………………………………………………………………..

Curriculum Vitae……………………………………………………………………19-21
Documentations……………………………………………………………………..22-23
Prices…………………………………………………………………………………24-26
Timeline of Activities………………………………………………………………..
Certificate of completion……………………………………………………………

ACKNOWLEDGMENT

The student wishes to express his thanks and appreciation to the following persons who are behind the realization and successful completion of Local on job training In particular thanks to:

The general Manager of HOLIDAY PLAZA HOTEL , Dr. Rogenio Fragante and staff who encourage trainees to finish their OJT and support us during our stay in their restaurant.

Equally credited is the one who gave the encouragement to undergo the said training local OJT,Professor VANESSA KRISTEL TRISTEZA and Professor BELINDA MELAD. With their positive influence, it has come to a success.

Grateful thanks are extended to the members of HOLIDAY PLAZA HOTEL family for their moral support and inspirations.

Highly recognized helpful individuals have been remarkably taken their parts to make the training possible, our parents.

And above all, our God Almighty, for his guidance for without Him our OJT will not be fulfilled.

INTRODUCTION

a. NAME AND GENERAL LOCATION

Is a business corporation compose mainly of the Fragante Family and other investors, with the Fragante family as the majority stockholders and board members and its directors and was granted Certificate by the Security and Exchange Commission in the year 2011.

Arellano Corner Blumentritt Sts., Tuguegarao City Phils.

b. VISION

* To be the premier lodging place in the whole Region 2.

* To provide an exceptional environment, excellent service to our valued guest and visitors.

c. MISSION

* To care for our guests and customers through the highest level of personalized and friendly service, while maximizing staff potential and development in a constructive, clean, healthy atmosphere.

* To be the best place in Northern Luzon and offer informative, relaxing friendly, and memorable and the most comfortable accommodation possible.

* To exceed the expectation of our guests by giving genuine care and comfort and to enjoy a warm, relaxed ambiance. d. ORGANIZATIONAL CHART

MANAGING DIRECTOR
BOARD OF DIRECTORS

PRESIDENT AND CHIEF EXECUTIVE OFFICER

ACCOUNTING
HUMAN RESOURCE
ENGINEERING
MARKETING
STAFF
KITCHEN
CATERING
BEVERAGE
RESTAURANT
FOOD AND BEVERAGE...
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