therapeutic technique in nursing
CCN1044 English for Academic Studies (Health Studies) II
Reflection on Therapeutic Techniques
Subject Lecturer: Wing Chan
Tutorial Group: 202
Name: Chan Tsz Nga
Student ID: 13478186A
Date of Submission: 21 February, 2014 There is an increase in using patients’ satisfaction as a measure of quality of health care services in hospitals nowadays. However, I do not fully trust it since personal experience is more accurate than the concrete data. My mother had stayed in a local public hospital for 3 days as she had an open reduction on her shoulder. After the surgical repair, she was unable to move her left hand and might experience some physical discomforts, such as drinking too much water may cause vomiting. Having known all the situations, let’s begin our journey. One day, my mother was trying to get out of the bed but she could not, therefore she pressed the button to ask for a help. A nurse came and asked what the matter was. My mother asked if the nurse could give a hand to help her get off her bed. The nurse questioned ‘You cannot get off by yourself?’ Another day, my mother vomited continuously but she did not know the causation. While the nurse was cleaning up the matter, she asked my mother did she drink too much water. She did not wait until my mother’s answer and raised another question in a judgmental way’ the doctor did not tell you that you should not drink too much water after the surgery?’ Learning from the above scenarios, the nurse has failed to recognize the patient’s needs and has raised facts in a judgmental way. As an observer, I may understand why nurses may fail to acknowledge patients. Firstly, increased workload and stress are the correlated factors in causing nurses lack of understanding of patients’ feeling and needs. Nurses work longer hours to cope with increasing number of patients, in turns the total patient care quality is increasing limited. The most common answer to relieve the workload problem is
Reflection on Therapeutic Techniques
Subject Lecturer: Wing Chan
Tutorial Group: 202
Name: Chan Tsz Nga
Student ID: 13478186A
Date of Submission: 21 February, 2014 There is an increase in using patients’ satisfaction as a measure of quality of health care services in hospitals nowadays. However, I do not fully trust it since personal experience is more accurate than the concrete data. My mother had stayed in a local public hospital for 3 days as she had an open reduction on her shoulder. After the surgical repair, she was unable to move her left hand and might experience some physical discomforts, such as drinking too much water may cause vomiting. Having known all the situations, let’s begin our journey. One day, my mother was trying to get out of the bed but she could not, therefore she pressed the button to ask for a help. A nurse came and asked what the matter was. My mother asked if the nurse could give a hand to help her get off her bed. The nurse questioned ‘You cannot get off by yourself?’ Another day, my mother vomited continuously but she did not know the causation. While the nurse was cleaning up the matter, she asked my mother did she drink too much water. She did not wait until my mother’s answer and raised another question in a judgmental way’ the doctor did not tell you that you should not drink too much water after the surgery?’ Learning from the above scenarios, the nurse has failed to recognize the patient’s needs and has raised facts in a judgmental way. As an observer, I may understand why nurses may fail to acknowledge patients. Firstly, increased workload and stress are the correlated factors in causing nurses lack of understanding of patients’ feeling and needs. Nurses work longer hours to cope with increasing number of patients, in turns the total patient care quality is increasing limited. The most common answer to relieve the workload problem is