Theories of Communication

Topics: Communication, Sociology, Message Pages: 1 (453 words) Published: December 17, 2014
2. Message is
coded
(encodes)

1.Idea occurs
(sender)

3. Message is
sent
(message)

Argyle’s
Communication
Theory(Cynosaurus
)
6. Message
understood
(receiver)

(etal, 2012)

5. Message
decoded
(decodes)

Advantages
Explains how communication is a two
way process and therefore explains how
conversation works. This means that
health and social care workers need to
be good listeners and need to check
others are understanding what they are
saying.
Disadvantages
Its emphasises that health and social
care workers need to be good listeners
and have a variety of communication
skills to ensure they can communicate
effectively.
(What are the strengths and weakness of
the communication cycle? )

Argyle (1972)
So

4. Message is
received
(message)

how can Argyle’s
theory be applied to a
care setting?

Forming

care worker (sender)
comes up with a
sentence (encodes) to
say, “Julia, how have you
been since the last time I
saw you?”” (message)
The individual using the
care service(receiver) will
listen to what has just
been said. The brain will
then receive the
message (decode) and
try to make sense of it.

Tuckman(1972)


Storming

A






Norming






Performing





Adjourning







(etal, 2012)
(etal C. A., 2010)








Advantages



This provides a level of guidance for a team
which conclusively will help them to
develop.
Disadvantages
This theory is only useful for SMALL groups.
Also groups do not always work in this
manner as initially it depends on a persons
personality. Also it does not provide
information for INDIVIDUALS who have
CERTAIN roles in the group and there is no
guidance.
(Identifiying factors that are critical for
building and developing teams.
Explanation of the Stages of Team
Development of Bruce Tuckman. ('65))













Forming – refers to people meeting for
the first time...
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