Western International University
Emotional Intelligence is crucial to being a human in so many ways, whether it is raising children in your home and hanging out with friends and family, or dealing with employees and interviewing new applicants for an open position. Leadership is no exception and, in fact, it is just as important to have a high sense of emotional intelligence in a leadership role, as it is in every other facet of life. Why Emotional Intelligence is Relevant
To more accurately understand why Emotional Intelligence is so important, it is important to understand the definition and what it fully entails. Dr. Sadri Golnaz defines emotional intelligence as "the capacity to reason about emotions, and of emotions to enhance thinking. It includes the abilities to accurately perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth” (Golnaz, 2012). Being able to understand these emotions, when to suppress, when to access them, when to ignore, and when to let emotions flow freely, is a valuable trait, especially as a leader. Understanding people, what motivates them and what demotivates them, what breaks them and what builds them up, can be all the difference between employees enjoying their workplace and despising their workplace. In other studies, it has been found that happier employees work harder and are more likely to stay with the company.
Lack of Emotional Intelligence
It is possible to make it through life and be successful without having any real emotional intelligence. However, being in a leadership position and lacking emotional intelligence can be detrimental to the workplace. For instance, that boss that no one likes: he’s mean, rude, brings employees down, never builds them up, makes those under him do all the work, and makes an...