Based on the counselor's log book listed 26 roles or responsibilities that must be done by a counselor. However, counselors are not necessarily bound by duties recorded because the scope of duties of a counselor is actually more than that. According to Mr. Zaifulnizam, role that can be played as a counselor must be based on knowledge of appropriate guidance and counseling so that they can deal with problems at school and managed to turn the actual functions of guidance and counseling.
The main role of the counselor is responsible in order to expand the potential of each student, this is because guidance and counseling services are structured activities will help students to examine, evaluate and choose a realistic personal goal and to ensure that they are desire to achieve their goals. Counselor’s role is not only to help students identify and achieve their goals but encourage and guide students to identify the right direction of life. That’s mean counselor’s role is not only to students' academic performance only but a student's life as a whole in line with the philosophy of education.
Mr. Zaifulnizam also stated, counselor also serves as a mediator between the outsider and the school. Outsiders can be parents, society and the authorities such as police. Therefore, the counselor is also responsible for preserve the reputation and good name of the school. Even, counselors also need to act as a mediator between teachers and students. In the some condition the teacher need assistance counselors to understand the students’. Mr. Zaifulnizam also said counselors must be well-informed as they also act as an informer to all school community because, the counselor will be referred if something important happen in the school.
Counselor’s role is not only limited towards the counseling process alone but also serves to plan and implement school activities throughout the year, especially involving student affairs. In other words the counselors also serve as planners, implementers, motivator, and advisor for the school community.
Types of Services Provided
The guidance and counseling unit (UBK) are responsible for providing and coordinating all activities and services supported by the curriculum and co-curriculum activities. According to the Ministry of Education (KPM) in the books of Implementation Guidelines, Guidance and Counseling Services in Schools have outlined several principles. Among other things, guidance and counseling is an educational process, a process that is planned and ongoing. In SMKPM, apart from the annual program of activities the UBK also provide some guidance and counseling program that is planned as follows: a) Counseling Services
* Counselors provide the guidance and counseling services for individuals or groups. Individual counseling is the process of counseling to students who have problems whether they come alone or who are referred by other teachers. students usually come in person to get the consultation is that students who excel in academics, while the case was referred by the other teachers involving students who have problems in school such as not completing their homework and have no interest in learning. But there are also cases where the counselors themselves will review student files such as academic file or discipline file and, where there are problems such as deterioration of academic achievement and student discipline misconduct, UBK themselves will call the student is to be consulted. Usually the individual counseling program is ongoing throughout the year. While Group Counseling is a process of group counseling in which all students usually have the same problem or issue for discussion. This is to enable students to understand the situation and acquire the ability to act and to overcome the discomfort experienced. In addition to counseling services also provide consultancy services to teachers who are always facing issues related to student...