The Role Of The Operating Manager In Information Systems 1 
The Role of the Operating Manager in Information Systems.
May 10, 2015
MGMT408: Management of Technology Resources
Professor: Amir Al Nizami
Introduction
Midsouth Chamber of Commerce (MSCC) started out as a group of powerful business people with a goal of representing concerns to the state government. When this organization began in
The early 1900’s the main focus was on gaining access to reasonable transportation services which at the time was a huge economic and business development problem. Fast forwarding to the new millennium MSCC has a new business development problem this time internally in their organization. Change must soon come, the Vice President of Marketing for Midsouth Chamber of Commerce, is Leon Lassiter, faced with problems and complexities dealing with system conversion, data lost and a small window of opportunity fix it all.
Question: Something had to be done- but what?
Background
The Midsouth Chamber of Commerce (MSCC) was created in the early part of the twentieth century, but its information systems history began in 1986 when personal computers and database management were first introduced into the organization by
Ed Wilson, the vice president of public affairs. In the early 1900s, economic development in the Midsouth area was highly dependent on transportation systems. As a result of legislative decisions, many communities in the Midsouth area could not gain access to reasonable transportation services, thus retarding business and economic development. With no one to represent their concerns to the state government, a group of powerful businesspeople formed the MSCC to lobby the legislature on the issues of transportation access.
The MSCC role brought substantial change to the organization. In 1988 the MSCC had a staff of 14, a membership of 3,000 businesses and individuals, and an annual budget of $1,720,000. Over the years, the MSCC had been able to develop a reserve account of just over $1.5 million. By 2000, the
May 10, 2015
MGMT408: Management of Technology Resources
Professor: Amir Al Nizami
Introduction
Midsouth Chamber of Commerce (MSCC) started out as a group of powerful business people with a goal of representing concerns to the state government. When this organization began in
The early 1900’s the main focus was on gaining access to reasonable transportation services which at the time was a huge economic and business development problem. Fast forwarding to the new millennium MSCC has a new business development problem this time internally in their organization. Change must soon come, the Vice President of Marketing for Midsouth Chamber of Commerce, is Leon Lassiter, faced with problems and complexities dealing with system conversion, data lost and a small window of opportunity fix it all.
Question: Something had to be done- but what?
Background
The Midsouth Chamber of Commerce (MSCC) was created in the early part of the twentieth century, but its information systems history began in 1986 when personal computers and database management were first introduced into the organization by
Ed Wilson, the vice president of public affairs. In the early 1900s, economic development in the Midsouth area was highly dependent on transportation systems. As a result of legislative decisions, many communities in the Midsouth area could not gain access to reasonable transportation services, thus retarding business and economic development. With no one to represent their concerns to the state government, a group of powerful businesspeople formed the MSCC to lobby the legislature on the issues of transportation access.
The MSCC role brought substantial change to the organization. In 1988 the MSCC had a staff of 14, a membership of 3,000 businesses and individuals, and an annual budget of $1,720,000. Over the years, the MSCC had been able to develop a reserve account of just over $1.5 million. By 2000, the
References: Managing Information Technology; Seventh Edition: Carol V. Brown, Daniel W. Dehayes, Jeffrey A. Hoffer, E. Wainright Martin, William C. Perkins. (Case Study 1: Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems