The role of communication and interpersonal interaction in health and social-care
This assignment is centred on effective interpersonal interaction and good communication in health and social care which is achieved through the use of multiple communication methods and techniques and the analysis of how certain types of people think and communicate.
P1 Explain the role of effective communication and interpersonal interaction in health and social care Key Terms
Formal- The use of professional conversational language
Informal- The use of more casual language
Communication- The exchange of information between people
Context- The circumstances in which an event occurs in a setting Interaction- When someone or something has an effect on something else in a setting
People communicate in a variety of different ways people sometimes use Non Verbal Communication- is communication without speaking to someone and verbalising the communication between the two non verbal communications is things like gestures, body language, posture, facial expression and eye contact or lack of it Written communication- is communication through writing things down and expressing yourself to others in that way some people may find this method more effective and it may allow them to communicate more effectively with those around them because by writing down clearly exactly what you mean it is a lot simpler and unlike verbally there is virtually no room for misreading’s or miscommunications. Oral communication/ Verbal communication- is communication expressed through words spoken from your mouth this is probably the most commonly used form of communication and while it is the quickest and probably the easiest to use it leaves a lot of room for misunderstanding or misinterpretation sometimes people say things but you tell by the tone of their voice the way in which they said it or under the circumstances they have said it that this is no genuinely what they mean...
Please join StudyMode to read the full document