Case study: The Rise of the Nice CEO?
1. Do you think Sutton is wrong and that the contrasting fortunes, and penalties, of Nardelli, McNerney, and Immelt are coincidental? Why or why not?
No, I don’t think Sutton is wrong. Contrasting Nardelli’s, McNerney’s, and Immelt’s fortunes and personalities are not coincidental. Management that uses negative connotation or implementation doesn’t create good and efficient environment for their employees. To acquire good quality result CEOs must able to consider their personality in the workplace. CEOs are the leaders of the company. But it doesn’t mean they can be cruel and too bossy to their rank and file employees. CEOs as the head of the company must be able to relate or communicate to their employees well in order to implement his ideas regarding to the company’s better progress. Also CEOs must have the capability inspire their employees to be more productive and efficient. Basically people will actually obey or follow the commands or orders of the people who are actually nicer or considerate. Like in McNerney and Immelt’s situation who are more approachable and understanding to their employees. They acknowledge their employees opinion to improve the company’s strategies. On the other hand, Nardelli’s, he has this tendency of having a bad temper and notorious management. Employees aren’t willing enough to do a favor or take orders from him. That’s why the productivity of the company tends to decrease. Therefore, employees show a higher efficiency when they are working with a leader who is more considerate and easy- going and they enjoy the positive environment of gentleness.
2. Do you think the importance of being “nice” varies by industry or type of job? How so?
Yes, the importance of being “nice” varies by industry and type of job. People who work in laboratories, factories or anywhere that interaction with people isn’t much needed unless you’re the head or the supervisor of that department....
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