The Raason Why Mcdonald Worker Are Getting Demotivated

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PWC 1010 –WORKPLACE COMMUNICATION

GROUP PROJECT
REPORT WRITING
TOPIC: THE REASON FOR WORKER AT MCDONALD GETTING DEMOTIVATED

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CLASS:BM103
LECTURER: MS miss Sareen Kaur Bhar AP Lakhbir Singh SEMESTER: 2, 2010/2011
SUBMISSION DATE: 17 December 2010

NO| STUDENT’S NAME| SID #| MOBILE #| SIGNATURE|
1| (Leader)MOK KAR YONG| 1101107148| 0166780499| |
2| LOO QIAO BOON | 1091100867| 0143205265| |
3| LOH VOON SHENN| 1091102317| 0177995017| |
4| LIM QUI PENG| 1101108662| 0126831103| |
5| RONNIE WALLIA| 1091105957| 0142291849| |
6| SYAIFA BT ZAINAL ABIDIN| 1101106794| 0136195811| |

TABLE OF CONTENTS

1. Title Page 1

2. Acknowledgments 3

3. List Of Table 4

4. Introduction
* Background 5 * Term Of Reference 6 * Purpose And Scope 6 * Method 7

5. Finding 8

6. Conclusions 13

7. Recommendations 14

8. Reference 15

ACKNOWLEDGEMENT

First of all, we would like to thank our lecturer for Workplace Communication, Miss SareenKaurBhar AP Lakhbir Singh for design and moderate the course accordingly for all students to successfully complete this course. This report could not be successfully written out without the guidance from Miss Sareen. Miss Sareen not only as the lecturer of this subject for us but also encouraged and challenged us to do this report. We would also like to take this opportunity to thank all of the group members and friends as well as helping us to complete this report successfully. At here, we also have a special thanks to all of the staff of the McDonald for providing us the useful information throughout doing the survey with them. Lastly, I would like to thank everyone who helping us directly and indirectly for completes this report successfully.

LIST OF TABLE

* Table 1 working hour of McDonald workers 8

* Table 2 salary income of McDonald workers 9

* Table 3 purpose of working 10

* Table 4 how long are the they planning to work at McDonald 11

INTRODUCTION
Background
McDonald’s are well known western restaurant. It is the world’s leading food service retailer with more than 30,000 restaurants worldwide, serving nearly 47 million customer each day in more than 100 countries. McDonald’s brand mission is to provide their customers’ favourite place and way to eat. They also promise to provide simple easy enjoyment to every customer at every visit. McDonald’s start to run their business globally since 1950s. In Malaysia, McDonald’s open their first restaurant in Jalan Bukit Bintang, Kuala Lumpur on 29 April, 1982. Nowadays, McDonald’s in Malaysia had 194 restaurants located nationwide and serving 10 million customers a month. In addition, McDonald’s in Malaysia was expending 15 – 20 restaurants annually. Furthermore, McDonald’s in Malaysia employ more than 8,000 local and 150...
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