The Most Effective Type of Communication in an Organisation Is Informal Communication (Through the Grapevine)’ Do You Agree or Disagree with This Statement?

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|Assessment item 3 - Group Report | 2009 |

Management Principles

|Assessment item 4 - Group Report | | | | | | |  | |Topic:  ‘The most effective type of communication in an organisation is informal communication (through the grapevine)’ Do | | |you agree or disagree with this statement? Support your perspective. | |

Student Name:    YIFAN GUO     Student Number:    S0179376

Student Name:    TERRY IAN     Student Number:    S0176863

Course Code:    MGMT11165     Course Name:    Management Principles

Contents

Executive Summary and the Aim of the Report2

Role communication2

For manager:2

For employees:3

Kinds communication3

Informal communication3

Formal communication3

How communication4

Write communication4

Oral communication5

Advantages and Disadvantages6

Formal advantages6

Formal disadvantages7

Informal advantages7

Informal disadvantages8

Conclusions8

Reference List9

Executive Summary and the Aim of the Report

The topic of our report is support the most effective communication is very important for successful working of business whatever is informal or formal. We are going to start with a general overview and then focus on each one of communication with advantages and disadvantages. Any problems identified within the program will be highlighted and analyzed.

Finally, we summaries this report with a conclusion, restating the points analyzed in the discussion section.

Role communication

Communication is one of the basic functions in business. It is a process of transmitting information, ideas, thoughts, opinions and plans between various parts in business. You cannot have human relations without communication. However, good and effective communication is required not only for good human relations but also for good and successful business. 

Effective written communication of information and decision is an essential component for management-employee relations. The manager cannot get the work done from employees unless they are communicated effectively of what he wants to be done? Most of management problems arise because of lack of effective written communication. Chances of misunderstanding and misrepresentation can be minimized with effective written communication.

For manager:

With the effective communication, the manager may be made the leading, organizing, planning controlling. The Communication may be made through oral or written. In oral communication, manager can make out what they want to controlling, but in written communication, text in the message is a reflection of manager’s planning. So, written communication or message should be clear, purposeful and concise with correct words, to avoid any misinterpretation of manager’s message. Written communications provides a permanent record for future use and it also gives an opportunity to employees to put up their comments or suggestions in writing.

For employees:

It is through the communication that employees submit their work reports, comments, grievances and suggestions to their seniors or management. Business should have effective written communication to avoid delays, misunderstandings, confusion or distortions of facts and to establish harmony among all the concerned people and departments. (Wentling, M. 1987)

Kinds communication

Informal communication...
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