The Meaning of Oral and Written Communication

Only available on StudyMode
  • Download(s) : 510
  • Published : February 10, 2013
Open Document
Text Preview
The purpose of this essay is to describe the meaning of oral and written communication and to explain ways in which you can use both oral and written communication to manage a business organization effectively. In this regard, the essay focuses on the theories of oral and written communication and ways in which you can use them to manage business organizations as described by authors like Shirley tayler (1999), Nkonde (2008), kreitner (2009) and Woollcott and Unwin (1983). The essay shows that although different authors have defined oral and written communication differently, they seem to have a common understanding. In discussing the meaning of oral and written communication, the essay draws examples from productive organizations. The first part of the essay describes oral communication and ways in which you can use it to manage a business organization effectively. The second part describes written communication and explains the ways in which you can use it to manage a business organization effectively. Firstly, communication can be in oral or spoken form. Communication can be defined as the exchange of information ideas (lecture’s notes 2012), therefore oral communication is communication by words of the mouth. Shirley taylor (1999), adds on that oral communication is the life-blood of our personal and business lives. Shirley taylor (1999) went further and said that oral communication can take a variety of forms. It can be over the telephone or face to face. It can be a private discussion, a gossip in the lift, an informal gathering of staff, a conversation over lunch, instructions to subordinates, dealing with clients, interviews, speeches, or presentations (lecturer’s notes 2012). Some of the advantages of oral communication could be that feedback is spontaneous, meaning that responses from the sender to receiver or vice versa are quick and effective. Apart from quick feedback, it is flexible to use oral communication because it is easy to...
tracking img