DEPARTMENT OF MATHEMATICS AND SCIENCE EDUCATION
TROUBLESHOOTING IN COMPUTERS ECS 101
M.R. Bernard Wiafe Akaadom
ASSIGNMENT QUESTION-WITH CLEAR EXAMPLES,DISCUSS WHY IT IS IMPORTANT TO KNOW THE OPERATION OF THE VARIOUS PARTS OF THE COMPUTER SYSTEM SO AS TO CARRY OUT SUCCESSFUL TROUBLESHOOTING
Troubleshooting is an important process in computer life. Regarding troubleshooting ,numerous benefits will accrue to technicians when they have enough knowledge of the operations of the various parts of the computer system: input, output, communication , storage and processor. The input devices feed data into the processor. After which the processor can perform a number of procedures such as storage to a, displaying the output and communicating with other systems. Also troubleshooting involves identifying the problem, gathering information about the problem, developing a solution and implementing the solution .Having knowledge about the functions of the parts of the computer enhances these steps.
The importance of knowing the operation of the various parts of the computer cannot be over-looked .The importance are as follows:
There is an enhancement in the identification of the cause of the computer problem which is part of the troubleshooting cycle.For instance a computer turns on but beeps for a while and turns off.This depicts memory fault. With reference to the stage of gathering information in troubleshooting,the knowledge of the operation of the parts of the computer system helps technicians to determine the genuineness of the customer’s complains.A customer’s program is not responding to the mouse but the same program on a different system responds.Thus the technician can ignore the claims of mouse problems.
Developing a solution for a problem requires the technician to use experience and common sense.The knowledge of the operation of the parts of the computer system provides these.For example a computer fails to...
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