First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand Directly supervise and coordinate the activities of helpers, laborers, or material movers. Sample of reported job titles:Receiving Supervisor, Shipping Supervisor, Receiving Lead, Floor Supervisor, Front Line Supervisor, Tasks
Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads. ·
Collaborate with workers and managers to solve work-related problems. ·
Review work throughout the work process and at completion to ensure that it has been performed properly. ·
Transmit and explain work orders to laborers.
Check specifications of materials loaded or unloaded against information contained in work orders. ·
Inform designated employees or departments of items loaded or problems encountered. ·
Examine freight to determine loading sequences.
Evaluate employee performance and prepare performance appraisals. ·
Perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance. ·
Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
Tools & Technology
Tools used in this occupation:
Forklifts — Lift trucks|
Slings — Material-hoisting slings|
Track cranes — Overhead cranes|
Wrapping machinery — Banding machines|
Technology used in this occupation:
Calendar and scheduling software — Employee scheduling software| |
Inventory management software — Inventory control software; Warehouse management software| Office suite software — Microsoft Office software|
Time accounting software — Time and attendance software|
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.| Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.| Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.| Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.| English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.| Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.| Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.| Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.|
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.| Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.| Speaking — Talking to others to convey information effectively.| Coordination — Adjusting actions in relation to others' actions.| Management of Personnel Resources — Motivating, developing, and directing people as they...
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