The Healing Hospital
The Healing Hospital concept embraces three key components:
1. A healing physical environment.
This concept takes into consideration not only how we care for patients, but also how our staff engages with families as caregivers. We have learned that by creating a loving, compassionate, and aesthetically pleasing environment, we are able to help patients and families cope with stress and illness. Mercy Gilbert Medical Center promotes a quiet environment that supports healing for patients, in addition to providing a calmer, more stress free environment for staff and physicians.
2. The integration of work design and technology.
The second component of a healing hospital enables the staff at Mercy Gilbert Medical Center to work more efficiently while providing additional privacy and security for patients. Utilizing the most advanced technology available today also assists in providing a healing environment.
3. A culture of Radical Loving Care.
The third and most critical component of a healing hospital is embracing a culture of Radical Loving Care, a philosophy championed by healthcare industry leader Erie Chapman. By embracing this philosophy, Mercy Gilbert Medical Center has developed a strong culture of compassionate care, taking healthcare workers back to their roots and reminding them why they went into healthcare. It promotes the healing of patients through a holistic approach that meets not only patient’s physical...