The Gm I Admire.

Topics: Management, Hotel, Hotels Pages: 2 (725 words) Published: November 15, 2010
IHI yr3
“The General Manager I admire”

In my work experience I was lucky enough to have an opportunity to work for, and it’s not only my opinion, two Ireland’s best general managers. Not satisfied with having one excellent general manager, Aghadoe Heights Hotel has managed to secure two. Hoteliers Marie and Pat Chawke took over the management of Aghadoe in 2000. This husband and wife team were appointed as joint general managers to reinforce its reputation as one of thefinest five-star hotels in Ireland. Marie Chawke, who was born in Limerick and studied at Shannon College of Hotel Management, began her career at the Malahide, Co Dublin in 1993. After two years, she moved to the Royal Hospital in Kilmainham as sales and marketing coordinator. She then joined Kay Randles’ team at the Randles Court Hotel in Killarney in 1997. Marie worked there for more than three years in a number of positions, including general manager, before moving to Cork City to manage Hayfield Manor Hotel in 1998. Under Marie’s guidance, the hotel was awarded the RAC Gold Ribbon and also four red diamonds from the AA. In 1999, she moved to Aghadoe Heights, where she oversaw the refurbishment of the hotel alongside Peter Johnston and Anne O’Reilly. Marie pays great attention to details and takes a keen interest in making sure that guests really enjoy the ‘Aghadoe Experience’. All around the premises you can spot Marie’s personal touch, manifested by stylish elegance and sophistication, the features which can be easily recognized within herself alone. Refined through long practice and naturally classy is her appearance and combine that with mesmerizing smile, there is a recipe for a perfect, professional manager. To reassure the success there is Pat to assist his wife in day-to-day operations. Pat Chawke was born in Co Wexford, and he started his hotel career in 1990 at the Three Lakes Hotel in Killarney, where he worked for two years. In 1993, he accepted the role of deputy...
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