Case Study 7: The Forgotten Group Member
Developed by Franklin Ramsoomair, Wilfred Laurier University
The group is in storming stage right now. Every member of the group is in tension. Unannounced meeting shows that they are forming cliques. They could have easily informed every member of the group to discuss the project. Christine, the leader of the group could have managed the team in a better way. Group in this stage need more communication, training, supervision, and controlling. But she did not provide any of it. Knowing the stages of group development was also an issue within Christine’s team. The team never went through the forming stage. They never got to know one another. Clear expectations were not set amongst the group. Frankly, Christine probably wasn’t a good pick for the team lead because of the ongoing distractions she was experiencing with her grades in school. That was more important to her, not the team’s success. Janet or Steve would have been a better choice for the team’s leader. Basically, this group never got passed the storming stage. Christine never took the time to evaluate the situation. She just preceded status quo. The group is facing many problems. The main problem is, Christine is not an effective leader for the group. She didn’t assign work to the team or we can say the team never went through the forming stage. They never got to know each other. Even Christine did not know her team very well and did not take any steps to improve it. No clear work was assigned to the team members, no meeting were set in advance. Christine failed to cater to everyone’s need within the group which was evident because necessary steps weren’t taken to ensure Mike would be able to join the team for meetings. Christine failed to pack them in. Had she paired Mike up with Janet whose more reliable and always over achieve when it comes to the group Mike would not have felt excluded from the group. She could have even paired Mike with Steve who’s more...
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