The Estimate of Nothing Is Impossible

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Internship report
on
General Banking Activities
of

Dated: 14th, September, 2012

Letter of Transmittal

Monday, 14th, January , 2013

To

The Honorable Supervisor

Ishtiaque Arif

Assistent professor (Marketing),
School of Business Administration
Southeast University, Banani, Dhaka.

Subject: Submission of Internship Report

This is my pleasure to present my Internship Report entitled “General Banking Activities of Mercantile Bank Ltd.” I have conducted my internship program in Mercantile Bank Limited, Mazar road Branch, Mirpur- 1, Dhaka effect from the 1st October 2012 to 31st December 2012 with your kind supervision. I have invested my every effort to depict the General Banking functions performed by the Mercantile Bank Limited.

I believe that the knowledge and experience I gathered during the internship period, will be helpful in my future professional life. I will be grateful to you if you kindly accept this report.

I will be available for defense on this report any time and your convenience. If you should need any assistance in interpreting this report or in implementing my recommendations, please contact with me at tasbir46@yahoo.com or 01737215337, 01913730520.

Thanking you.
Sincerely Yours,

Tasbir Ali Ahmed
Program: M.B.A
ID No. 2011010001043
Session- Spring-2011
School of Business Administration
Southeast University, Banani, Dhaka.

Declaration

I declare that the internship report entitled “General Banking Activities of Mercantile Bank Ltd.” embodies the results of my own research work, prepared under the supervision of Ishtiaque Arif, School of Business Administration, Southeast University, Banani, Dhaka.

I further affirm that the work reported in this internship is original and is no part or whole of the report has been submitted by any other students for the completion of MBA or other degree.

Tasbir Ali Ahmed
Program: M.B.A
ID No. 2011010001043
Session- Spring-2011
School of Business Administration
Southeast University, Banani, Dhaka.

Certificate of Supervisor

I have pleasure to certify that the Report entitled “General Banking Activities of Mercantile Bank Ltd.”, submitted by Tasbir Ali Ahmed, ID No. 2011010001043, and Session: Spring -2011, Student of MBA program in Marketing Department, Southeast University, Banani, Dhaka, is the candidate’s own achievement and is not a conjoint work.

I also certify that I have gone through the draft Report thoroughly and found it satisfactory for submission to the Department of Finance in fulfillment of the requirements for the degree of Masters of Business Administration (MBA), in Marketing.

Ishtiaque Arif

Assistent professor,
School of Business Administration
Southeast University, Banani, Dhaka.

Preface

Actually knowledge is not fruitful to one unless it is a combination of both theoretical and practical in nature. In other words, practical and theoretical knowledge is equally important. Theoretical knowledge doesn’t highlight the reality about any topic as clearly as practical knowledge. Theoretical knowledge is the guideline to gain knowledge about a subject, but practical knowledge is the experience to do something about that subject. So, both two are required in our practical life. When we go to work field in order to gain practical knowledge, it is called internship training and when we achieve theoretical knowledge applied on actual work then it is called internship knowledge.

Internship training is divided into two parts:

(a) Theoretical part: The pre-requisition of practical knowledge is known as theoretical knowledge. As by reading different books, journals, thesis report, lecture etc.

(b) Practical part: When any particular subject is directly observed and it is analyzed on the basic of...
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