The Effects of Telecommuting in the Careers of Professionals

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Chapter 1
The Problem and Its Background
Introduction
The internet has made it possible for anyone to communicate with other people across the globe. Email has replaced the traditional snail mail and in just one click of the mouse, messages are sent instantaneously. Voice over Internet Protocol (VOIP) has replaced phone-to-phone conversations in which a caller has to call the operator to make a long distance or overseas call.

With the growing use of the internet, businesses put up their websites in order to reach out to a global market. With that trend, other businesses in different industries started catching up by having online presence.

Almost everything is done online nowadays, i.e. online banking, online shopping, making hotel reservations, and booking for flights.
With that pattern, it is not impossible for employees to be doing their work from the comforts of their own homes.
In 1973, Jack Nilles coined the terms “telework” and “telecommuting.” He was a die-hard telecommuter himself for decades. He is the cofounder and president of JALA International, which helps organizations develop their telecommuting programs. Telecommuting, as defined by Wikipedia, is a work arrangement in which employees enjoy flexibility in working location and hours. With the advancement of technology, employees are able to maximize their productivity by replacing the daily commute to a central place of work with telecommunication links.

The internet makes it possible for employees to communicate with their colleagues via different mediums such as email, conferencing through Skype and instant messaging. Information technology professionals whose work is results oriented can just turn in to their superiors their output such as program code, compiled programs, etc. Theoretical Framework

The concept of telecommuting has been around since the 1970s. And it is going to be a mainstay in Corporate America but it doesn’t mean everyone will be working at home all the time. But as technologies improve, other countries may adapt to this concept of telecommuting.

Telecommuting is known to have a lot of advantages for both the employees and the employers. With the boom of telecommuting in the United States, the Philippines is slowly adopting the new way to work. Call centers therefore have started to offer work from home opportunities for call center agents. And businesses that need 24 x 7 support also offer telecommuting perks to employees who need to do rotational on-call support.

With this, employees nowadays either work from home full-time or part-time.
As this becomes the new way to work, the manager’s new challenge is evaluating the performance of their employees that they need to manage remotely in order to manage career expectations.
The researcher considered working on this study to find out if Filipinos will be able to adapt to telecommuting and if it will be beneficial in their professional lives.

Conceptual Framework
Respondents

Telecommuting
Survey

Effects of
Telecommuting

Figure 1. Conceptual paradigm showing the effects of telecommuting on the respondents as revealed by the Telecommuting Survey

The main concern of this study is to explore the effects of telecommuting in the careers of professionals. The conceptual paradigm shows the process on how the researcher measured the effects of telecommuting. From the results of the survey, the researcher will be able to gauge the job satisfaction and job performance of the respondents which are the dependent variables.

Statement of the Problem
This study “The Effects of Telecommuting in the Careers of Professionals” was conducted to answer the following questions: 1. What are the greatest benefits respondents have realized from telecommuting? 2. How will telecommuting affect respondents professionally? 3. What are the additional key benefits respondents have experienced from telecommuting? 4. What are some of the...
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