The Effect of Mood on Job Performance
The Effect of Mood on Job Performance
Ming-Hui Kan
Professor Stephen J. Famiglietti
ESLG 0455 G05 Capstone Research Project
October 28, 2011
Outline
Thesis Statement: Mood has a strong effect on job performance. Positive mood results in higher quality of work and negative mood reduces task performance. Employers/employees should do everything they can to maintain a positive mood at the workplace.
I. Introduction A. The Relations Between Mood, Work Attitudes and Work Performance B. The Hypothsis
II. The Influence of Mood on Work Performance A. The Employee’s Mood 1. Rothbard & Wilk’s (in press) Study B. The Impact of Leader’s Mood 1. Johnson (2009) 2. Sy & Côté’s Study (2005)
III. The Implication A. The Implication of the Correlation Between Mood and Performance
IV. Tips to Maintain Positive Mood A. Wake Up Early B. Exercise C. Plan Your Week and Day D. Understand That Things Won’t Always Go as Planned E Talk to someone F. Journaling
V. Conclusion
The Effect of Mood on Job Performance by Ming-Hui Kan
1. Introduction
No one can live without mood. Mood may come from various sources such as persistent life challenges, work opportunities, daily positive or negative family experiences or even the commute into work. How does mood affect your life? Does your mood have an effect on your work attitude and task performance? Imagine how you start your day when you are out to work. A traffic jam blocks your way to your workplace. A rude driver bumps onto the rear bumper arm of your car and you spill your café latte into your lap. You have an argument with him. So you get to your office late in a bad mood. Will this unhappy experience have an impact on your engagement to your work during the day? Or imagine it was your birthday yesterday. Your friends celebrated your birthday for you. Each of your friends gave you a gift that you like very much and you had a very warm and memorable dinner. Next day, you go to your
Ming-Hui Kan
Professor Stephen J. Famiglietti
ESLG 0455 G05 Capstone Research Project
October 28, 2011
Outline
Thesis Statement: Mood has a strong effect on job performance. Positive mood results in higher quality of work and negative mood reduces task performance. Employers/employees should do everything they can to maintain a positive mood at the workplace.
I. Introduction A. The Relations Between Mood, Work Attitudes and Work Performance B. The Hypothsis
II. The Influence of Mood on Work Performance A. The Employee’s Mood 1. Rothbard & Wilk’s (in press) Study B. The Impact of Leader’s Mood 1. Johnson (2009) 2. Sy & Côté’s Study (2005)
III. The Implication A. The Implication of the Correlation Between Mood and Performance
IV. Tips to Maintain Positive Mood A. Wake Up Early B. Exercise C. Plan Your Week and Day D. Understand That Things Won’t Always Go as Planned E Talk to someone F. Journaling
V. Conclusion
The Effect of Mood on Job Performance by Ming-Hui Kan
1. Introduction
No one can live without mood. Mood may come from various sources such as persistent life challenges, work opportunities, daily positive or negative family experiences or even the commute into work. How does mood affect your life? Does your mood have an effect on your work attitude and task performance? Imagine how you start your day when you are out to work. A traffic jam blocks your way to your workplace. A rude driver bumps onto the rear bumper arm of your car and you spill your café latte into your lap. You have an argument with him. So you get to your office late in a bad mood. Will this unhappy experience have an impact on your engagement to your work during the day? Or imagine it was your birthday yesterday. Your friends celebrated your birthday for you. Each of your friends gave you a gift that you like very much and you had a very warm and memorable dinner. Next day, you go to your
Bibliography: Amble, Brian (2011, April 8). How mood effects performance. Retrieved from http://www.management-issues.com/2011/4/8/research/how-mood-affects-performance.asp. Gamanche, D. (2009). Top 10 Tips for Maintaining a Positive Attitude. Retrived from http://www.dumblittleman.com/2009/08/top-10-tips-for-maintaining-positive.html. Hill, J. (2010). If you’re happy and you know it. Retrieved from http://www.positive-leader.com/subindex.php?mp_id=13&sp_id=59&title=Mood%20Contagion&description=January%202010%20Newsletter. Johnson, S. J. (2009). Do you feel what I feel? Mood contagion and leadership outcomes. The Leadership Quarterly, 20, 814-827. Kichura, V. (2008). How to Manage Negative Emotions. Retrieved from http://venice-kichura.suite101.com/how-to-manage-negative-emotions-a59843. Martinuzzi, B. (2007). Leadership skills: a leader’s mood – the dimmer switch of performance. Retrieved from http://www.mindtools.com/pages/article/newLDR_67.htm Rothbard, Nancy P., & Wilk, S Sy, T., & Côté, S. (2005). The Contagious leader: impact of the leader’s mood on the mood of group members, group affective tone, and group Processes. Journal of Applied Psychology, 90(2), 295-305. Waking up on the wrong side of the desk: the effect of mood on work performance (2006, July 26). Retrieved from http://knowledge.wharton.upenn.edu/article.cfm?articleid=1531. ----------------------- [1] Rothbard quote is taken from the internet article “Waking up on the wrong side of the desk: the effect of mood on work performance (2006, July 26). [2] Also see Amble’s (2011) internet article which introduces Rothbard and Wilk’s research.