The TGIF case that will be analyzed is about a thriving organization named Quantum Software. Quantum Software makes software designed for independent oil companies. The founders Stan Albright and Erin Barber have successfully been in business for three years. The company has grown to over 200 employees and 95 million dollars in sales. However the company has a tough work schedule. Employees are working sixteen hours days and six days a week. To help with the hectic schedules and stress, Quantum has a beer fest on Fridays where employees can drop in to unwind and relax. Employees from all sectors of the company come together to drink and have a great time. Everyone is on a first name basis, no ties or suits and very informal. Bill Carter is the cooperate attorney and he is concerned about liability issues. He witnessed one of the employees who fell on to a table and everyone applauding his fall. Bill took his concerns to Stan and Erin to explain the liability issues they would face if anyone were to be injured or injure another party do to a company sponsored beer fest. Stan and Erin did not see eye to eye on this subject. To analyze this case it will be broken down in to six subjects; macro, micro, causes, systems affected, alternatives, recommendations. Macro
1.The organization Quantum Software hosting beer fests for company employees, is making it self an open target for liability issues. Bill Carter, cooperate attorney sees the value of the beer fests however as the company is growing so is the liability issues. It is foreseeable that if an employee leaves the party intoxicated and causes harm to him or her self or to another party the liable party would be Quantum Software. 2.Stan and Erin believe that the success of their company is because of the family feel they get from having the beer fest. The culture of Quantum Software seems to be one of a hectic and overwhelming work schedule as well as a fun and relaxed environment. 3.The culture of an organization according to Brown (2011) “refers to a system of shared meanings, including the language, dress, patterns of behavior, value system, feelings and attitudes, interactions, and group norms of the members” (p. 10). The culture at Quantum has been successfully effective for three years. To shift the culture will be difficult. Micro
1.Quantum seems to be understaffed, because employees are required to work a very stressful schedule, employees work sixteen hour days, six days a week. At the beer fest everyone is very informal to one another that could lead to boundaries being crossed between the management staff and employees. 2.Stan and Erin, see this as a way to build the culture of their organization. They feel the need to establish personal relationships with there employees to keep the company successful. 3.The morale of the employees could soon start to decrease, as well as the respect factor for one another. The issue with the type of relationships being built as “friends” with intoxicated management and staff is that they are forming an environment where professional integrity could be compromised. Causes
1.Quantum is requiring employees to work a demanding schedule and in order to keep up with the demand, employees are rewarded with beer fest Fridays. 2.The founders of Quantum strongly feel this is a great way of showing appreciation and a way to relax and unwind implemented the reward. However, employees are now starting to get a little out of hand. Bill saw one employee fall on to a table and no one seemed alarmed by it, in fact they clapped for him. This maybe the start of liability issues. 3.Another cause is to keep the morale of the employees up while intoxicated will be an issue as well. Systems Affected
1. Bill is seeing this in a new light; he is concerned of the liability issues that will arise from intoxicated employees especially as the firm grows. 2. The informality of beer bust can...