Tgif Case

Topics: T.G.I. Friday's, Employment, Change control Pages: 3 (851 words) Published: April 6, 2010
Macro – Quantum Software is experiencing problems in regard to their liabilities due to their TGIF beer bust parties. Quantum is also facing the issue of continuing success in sales. Micro – Quantum over works their employees and is using the beer bust parties to keep morale high. Some employees however are taking advantage of the free beer every Friday and are consuming too much. Causes:

{draw:frame} Quantum has had much success in the past three years of its existence. While that is a huge positive it comes with some responsibilities. One is keeping up on staffing issues. Quantum seems to be highly under staffed and is asking employees to work 16 hour days 6 days a week. The over worked employee gave Erin, one of the owners an idea as these individuals need to blow off some steam after these horribly long weeks Quantum is asking them to work. Another cause for their current situation concerning the beer bust Friday is Erin was its convincer. She now has a vested and seems to be bias interest in keeping beer bust Fridays despite the risk it lends to the organization. It seems that the problem would not have even come to pass if the first issue of under-staffing would have been addressed. Instead now a chain reaction of causes has taken place: Alternatives:

Quantum has several options to mitigate the issue of too much liability which could affect their profits. First Quantum could ask every employee to do a breathalyzer test and sign a waiver before driving home, leaving no liability to Quantum. Another alternative to their current state is hiring more people. Obviously the work to employee ratio is too high. Quantum could move beer bash Fridays to a bar, giving the liability of when to stop serving the employees beer to the bar and its owners. The last alternative to discuss in this forum is instead of having beer bashes to just give the employees every Friday afternoon off to do with what they please. Recommendations:...
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