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QUALITY MANAGEMENT IN GARMENT INDUSTRY OF BANGLADESH
Mohammad Faizur, RAHMAN1, Lal Mohan, BARAL2, Md. Abdul Mannan, CHOWDHURY3 and Ayub Nabi, KHAN4
Ahsanullah University of Science and Technology, rashedtex@gmail.com Ahsanullah University of Science and Technology, baraltex@aust.edu Jahangirnagar University, Savar, Dhaka, Bangladesh
NITTRAD, Nayarhat, Savar, Dhaka, Bangladesh

ABSTRACT: Quality may be defined as the level of acceptance of a goods or services. For the textile and apparel industry, product quality is calculated in terms of quality and standard of fibers, yarns, fabric construction, color fastness, designs and the final finished garments. In Bangladesh, different garments factory follow different quality control and management systems especially different inspection systems for garment inspection. This article contains the quality control processes as well as quality management procedures followed by different garment factory of Bangladesh and the feasibility of these processes. KEY WORDS: Quality Control, Quality Management, Garment, Garment Defects, Inspection, AQL

1. INTRODUCTION

3. THEORY

Quality control in terms of garment manufacturing,
pre-sales and posts sales service, delivery, pricing,
etc are essential for any garment manufacturer,
trader or exporter. Certain quality related problems,
should never be over looked. The consumers want to
get high quality products in low price. The products
should reach the consumers with right quality
depends on the cost.

Certain quality related problems, often seen in
garment manufacturing like sewing, colour, sizing,
or garment defects should never be over looked.
3.1.1. Sewing defects

Open seams, wrong stitching techniques, nonmatching threads, missing stitches, improper creasing of the garment, improper thread tension etc.
are some of the sewing defects.

Quality management is the aspect of the overall
management function that determines and
implements the quality policy. Quality assurance
covers all the process within a company that
contributes to the production of quality products.
The inspection is carried out by representatives of
the current production and the result record on
control chart. The aim of garment inspection is to
visually inspect articles at random from a delivery in
order to verify their general conformity and
appearance with instruction/description and/or
sample received.

3.1.2. Colour defects

2. METHODOLOGY

Broken or defective buttons, snaps, stitches,
different shades within the same garment, dropped
stitches, exposed notches, fabric defects, holes,
faulty zippers, loose or hanging sewing threads,
misaligned buttons and holes, missing buttons,
needle cuts, pulled or loose yarn, stains, unfinished
buttonhole, short zippers, inappropriate trimmings
etc. all can lead to the end of a brand name even
before its establishment.

At first all the data are collected from different
reports and documents of different garment
factories. When these data become not sufficient,
some other data are collected by close observation
and over telephone. This is a descriptive and
analytical study. The sample size is 07 (seven). The
collected data are processed with MS Excel and all
biased & incomplete data deleted from the data
bank.

Variation of colour between the sample and the final
garment, wrong colour combinations and
mismatching dyes.
3.1.3. Sizing defects

Wrong gradation of sizes, difference in measurement
of various parts of a garment like sleeves of XL size
for body of L size garment can deteriorate the
garments beyond repair.
3.1.4. Finished garment defects

3.2. Methods of quality control:
Basically two methods are used for garments quality
control –

system. For critical operations 100% process
inspection are carried out.

a) Testing
b) Inspection.
Quality Control System is followed by all concerned
in the company from piece goods inspection to the
final...
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