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testbank for HR

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testbank for HR
ch14
Student: ___________________________________________________________________________

1.

Sometimes workers get together and form a union, an organization that does all the following except
A. has the legal authority to represent workers
B. can negotiate the terms and conditions of employment
C. administers the collective agreement
D. manages the company's employee benefit plans on behalf of the workers
E. collects dues from members

2.

Unions are organizations that
A. have the legal authority to represent workers
B. do not directly negotiate the terms and conditions of employment
C. are not directly involved in administering the collective agreement
D. have only informal authority to represent workers
E. are usually formed by the employer

3.

In the human resources perspective, conflict stems from
A. an employer-employee power inbalance
B. continuing pressures from unions
C. poor management
D. overly demanding employees
E. overly demanding unions

4.

In the industrial relations perspective, institutional intervention can be used to
A. correct the power imbalance between labour and management
B. eliminate conflict all together
C. determine legally binding rules that apply to each specific workplace
D. introduce technological changes to the workplace
E. manage public perception

5.

A collective agreement is all of the following except
A. a contract negotiated between a union and the employer
B. outlines the terms and conditions of employment for union members
C. legally binding
D. sometimes called the "rule book" by some managers and union officials
E. open for negotiation at any time

6.

Employees often join unions for a variety of reasons, including
A. the desire to replace collective power with individual power
B. formalized job satisfaction
C. perceived union instrumentality
D. required by a open shop employer
E. good management tactics

7.

A collective agreement is usually negotiated between:
A. a local union's bargaining committee and the Human

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