Telecom Technology

1.0 Executive Summary
Over the last four years, OSS Telecom Technology, a well respected $300 million steel conglomerate, has built up significant interests in the telecom sector ranging from wireless and paging services to billing software. OSS Telecom Technology Taiwan, was formed in Taiwan in 1994 to pursue opportunities in the Operations Support Systems (OSS) telecom software market, with a particular focus on customer care and billing software solutions (CCB systems). Since 1994, OSS Telecom Technology Taiwan has grown steadily, building a customer base of 24 telecom operators for its software.
In 1998, encouraged by the potential of the billing software market opportunity, OSS Telecom Technology decided to pursue a more aggressive expansion strategy, appointing an experienced and credible executive management team to unleash the potential of the OSS Telecom Technology Taiwan business. Corresponding with the placement of the executive management team, OSS Telecom Technology was created. OSS Telecom Technology has already made and continues to make significant investments in growing the business.
2.0 Situation Analysis
OSS Telecom Technology current situation:
Product
Since 1994, OSS Telecom Technology has developed an open and flexible product platform from which it can expand. The current product portfolio includes:
• Caribou: a customer care and billing product;
• MEDUSA: a mediation system providing billing data collection and service provisioning services.
The following products are all currently under development:
• Short Messaging Service Center (SMSC);
• IN Prepaid/Calling Card Platform;
• Performance Appraisal of Networks (PAN): Windows and UNIX based network performance monitoring system for telecom networks;
• Java-based rules engine.
Product Support
In support of product sales, OSS Telecom Technology offers a number of services such as installation and configuration, as well as warranty and post warranty support services.... [continues]

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