Telecom Questionaire

Questionnaire for Global Business Development Profile

We are pleased to intimate to you that we are considering you the above vacancy. Please complete the following questionnaire and return it to us. (The sooner the better)

QUESTIONNAIRE

1) Write one paragraph of about 100- 200 words on the following, describing them:

• What is GSM? What is CDMA?

• What is ARPU/ AMPU in the Telecom context?

• What is CHURN?

2) Who are the top 5 Mobile Operators (by number of subscribers) globally?

3) Name top two mobile operators in the following countries:

|UK: |British Telecom |Cable & Wireless Worldwide |
|Canada: |Rogers Communication Inc. |Bell Canada |
|South Africa: |MTN |Vodacom |
|Norway: |Telenor Mobil AS |NetCom |
|Finland: |Nokia |Telia Sonera |
|Turkey: |Turkcell |Avea |
|Korea: |LG Telecom |KT |
|Oman: |Nawras Telecom |Omantel |
|India: |Airtel |Vodafone |
|US: |Verizon Wireless |AT&T |

4) In your opinion, why is the Telecom industry key to any economy? What excites you the most about this industry and why do you want to be a part of it? (300 words)

5) Tell us about yourself and why we should hire you? (300 words)

6) Name the last 1 or 2 companies you worked for, as what and for how long?

|Company 1 | |
|Name: |Freelancing |
|Job Title: |Consultant, Research and Analytics |
|Tenure (MM/YY till MM/YY): |June 2008 – Till Date |
|Top 3 achievements: |Working with multiple clients across industries |
| |Individual contributor role |
| |Managed to get and retain a UK-based client within Oil & Gas industry space |
|Reason for leaving: |Looking towards full-time employment activity |
|Reference 1 (with contact details): |Nitin Bhatia (09891187602) |
|Reference 2 (with contact details): |Abhishek Sharma (09899882104) |
|Salary drawn: |6 Lacs |
|Company 2 | |
|Name: |Eminenture |
|Job Title: |Associate Manager, Research & Analytics |
|Tenure (MM/YY till MM/YY): |January 2010 – |
|Top 3 achievements: |Made a research practice on my own. |
| |Developed it to 15 members’ team |
| |Single point of contact to provide solutions to clients and the team |
|Reason for leaving: |Career Progression |
|Reference 1 (with contact details): |Preety (09818663987) |
|Reference 2 (with contact details): |Shashank (09811613474) |
|Salary drawn: |6 Lacs |

7) Expected Gross Salary & Notice Period? 8) Please mention your Undergraduate and Post Graduate educational qualification, the University/Institute and your Marks/Rank.

9) Your current location, Native Place, Date of Birth?

10) Family Background

|Relation |Name |Age |Job Title |Company |
|Father: |Uma Shankar Sharma |61 |Businessman | |
|Mother: |Veena Sharma |59 |Housewife | |
|Sibling 1: |Richa Jain |32 |Businesswoman |ARCS |
|Sibling 2: | | | | |
|Sibling 3: | | | | |
|Sibling 4: | | | | |
|Sibling 5: | | | | |
|Spouse: |Sonia Sharma |32 |Teacher |VSPK International School |
|Children (if any): |Aditya Sharma |7 | | |

Name: Kapil Sharma_____________________________________
Contact No: 9810292920__________________________________________________
Mode of Transport to Gurgaon: Car___________________________________

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GSM – Global System for Mobile Communications, the most widespread digital cell-phone technology that uses narrow-band TDMA (Time Division Multiple Access). GSM provides digital voice and data services at a speed less than 9.6 kbps. GSM was the dominant 2G mobile phone standard for most of the world and the most visible feature of GSM are SIM cards that are removable, thumb-sized smart cards that identify users on the network.

CDMA – CDMA (Code Division Multiple Access) is a digital wireless communication technology. It is a spread spectrum technology that has no hard limit for the number of users who may share one base station (tower). Instead with CDMA, additional users can connect until the base station determines the call quality would suffer beyond a set limit. This technology is in commercial use since 1995. CDMA networks operate in the 800 and 1900 MHz frequency bands with primary markets in the America and the Asia.

ARPU (Average Revenue Per User) – A metric used by investors and analysts as the profitability indicator of a wireless carrier company. ARPU is the average amount of revenue a company generates from each user per month. Players often try to improve this number by selling extra services to users such as data plans, messaging and downloadable content.

AMPU (Average Margin Per User) – AMPU is the difference between the revenue a user generates and the cost of servicing that user. The greater the AMPU, the greater the profits.

In telecommunication context, CHURN refers to the tendency of internet and mobile phone subscribers to switch providers. In simpler words, CHURN describes customer turnover and especially attrition or loss during a particular time due to dissatisfaction with an existing provider. There are various kinds of churn, such as voluntary, involuntary and internal. Churn is measured or calculated by dividing disconnects by the net subscriber base. However, it differs depending upon the time period it is being calculated (beginning, end or average between the two).

CHRUN rate or the rate of attrition is an important business metric for all the telecommunication carriers across the globe.

Figures as of October 2012

1. China Mobile (China): 11% year-on-year to 683.1 million subscribers with revenue of US$ 22.05 billion. 2. Vodafone Group (United Kingdom): 5% year-on-year to 386.88 million subscribers with revenue of US$13.92 billion. 3. America Movil Group (United States): 7% year-on-year to 251.83 million subscribers with revenue of USD 7.98 billion. 4. Bharti Airtel Group (India): 13% year-on-year to 250.04 million subscribers with revenue of USD 3.04 billion. 5. Telefonica Group (Spain): 7% year-on-year to 243.51 million subscribers with revenue of USD 11.40 billion.

The progress and the changes in telecom have been astronomical with new and cheaper technologies evolving almost every year, which in turn helps in creating immense employment opportunities. It is also considered as one of the key economic indicators of an economy. The introduction of all advanced technologies makes this industry highly lucrative and competitive with the emergence of several players across key service segments of the industry. Telecommunications industry in any economy, by far helps in with speedy growth in investments eventually leads to intense competition while providing worthwhile services at reasonable prices. All this in turn grows and further fosters the appetite of any economy.

For me, this industry is more an investment intensive industry that always revolves around the use of latest technology in its core infrastructure, due to which several new services come into being at a faster rate and at a reasonable cost, Per my understanding, the key industry growth indicators tend to change at a much faster rate than any other industry of such size such as retail or oil and gas.

The very fact that Indian telecommunication industry is still in a nascent stage, provides much wider opportunity for everyone to equally participate in the overall development of the industry by adding several value-added services that in turn helps in adding up the subscriber’s base at a much faster rate than expected.

This industry provides me with the flexibility to get to know something new every day, identifying more realistic solutions to some of the most complex problems thereby stimulating my intellectual development and expertise. Making me more focus so that I can contribute much more in the overall operational and client development.

Current Location: New Delhi

Native Place: New Delhi

Date of Birth: 08 August 1977

Bachelor in Travel and Tourism Studies from IGNOU – 1999 - 65%

MBA with dual specialization in Finance and Marketing from Sikkim Manipal University – 2004 - 65%

Expected Gross Salary: Per Company Standards

Notice Period: Can join as and when required

I carry close to 12 years of professional experience where I have worked for providing insightful solutions across industries and clients based at multiple geographies on wider areas of concern for clients. As I have worked across industries, I have honed my skills to provide solutions that can help the client improve on their key concerns. My zest and zeal for understanding and an eagerness to learn at all times, per my understanding, makes me a person that can take calculated risks to outperform thereby overcoming challenges.

Approximately from the past five years, I am working as a freelancer consultant and have worked on variety of assignments spanning across clients in terms of geographies and industries. This has helped me honing my skills to understand the situation on a long-term view. All this has helped me honing and sharpening my skills that are required to do my task well and keep my clients always with feasible solutions.

Working with this organization will certainly provide me with a chance to hone my existing skills and learn and improve upon new skill sets that are required for me to perform well on my expectations along with the expectations of both the internal and external clients. Working on such assignments always interests me immensely as there is always a scope to know something new perspectives to provide effective client-centric solutions in an improved manner than before and exceeding client expectations every time.