Technology in the Workplace

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Caribbean Studies School Based Assessment

Technology and its Impact on the Workplace in the Caribbean: The Changing Nature of Jobs


Name: Rekha Burnett

School: Harrison College

Centre No.: 030014

Candidate No.: 030014

Date: 16/04/2010

Table of Contents


Introduction 2

Purpose of Research 3

Literature Review 4

Data Collection Sources 6

Presentation of Findings 7

Interpretation of Findings 11

Discussion 13

Conclusion/Limitations of the Research/Recommendations 15

Bibliography 16

Appendices 17



According to the U.S. Census Bureau (2003), the technological advances achieved in the past few decades have brought about a revolution in the business world, affecting nearly all aspects of a working life. The adoption of technology in the workplace affects both the employer and the employee.

Problem Statement

Technology and its effects on jobs in the Barbadian workplace.

Statement of the Problem

This study seeks to examine the impact of technology in the Caribbean and explain that there are several links or factors between technology and the nature of jobs in terms of productivity, skill requirements and communication. Indeed, businesses have been quick to adopt many of these technologies, and tout significant improvements in business performance. However, technology can cause the physical office to lose importance thus will result in the inevitably suffer loss of face-to-face interpersonal skills and deterioration of relationships in the workplace. In addition it is viewed that technological advances have led to the substitution of human for technology coordination, that is, technology replaces human labour and employment.

Educational Value

This project examines some of the advantages and disadvantages of utilising technology in the workplace in a Barbadian society to see how it impacts the working environment. In this way it is hoped that lessons will be learnt from the thorough review of the relevant literature and this might help to inform and provide individuals of all ages and professions of the ever growing trends of technology.

Research Questions

1. What are the benefits and drawbacks of technology in the workplace?

2. How technology is utilised in the workplace?

3. How does technology influence the nature of jobs?

Aims and Objectives

To investigate the advantages and disadvantages of technology

To determine how technology is utilised in the workplace

To identify the influences technology has on the nature of jobs

Purpose of the Research

This study seeks to investigate how technology can affect the nature of jobs in the Caribbean in the office environment.

Literature Review

Researchers at Stanford University's Computer Science Education (CSE) (1998) state that revolution in the business world has occurred slowly but surely over the past few decades, even as far back as the invention of telegraphy in the 1850s. The invention of the telephone, fax machine, and more recent developments in wireless communications and video-conferencing have offered businesses more flexibility and efficiency, and those willing to embrace these new technologies found they were more likely to survive and prosper. The result is today's heavily technical workplace, where proficiency with complex phone systems, fax machines, and often networked computers are basic essentials. However, these much-praised advancements impose dramatic changes in what is expected from workers and where and how they go about their jobs. Additionally international literature suggests that technology affects various aspects in the nature of jobs in the workplace. For example, Ipsos Public Affairs (2006) interviewed by telephone several...
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