University of Phoenix
TEC401 Human Factors in Technology
November 16th 2009
Technology has become an exponentially growing industry in today’s professional world. Today’s companies are relying on technology to maximize their work output and work at the most efficient pace. Today in this paper the focus will be on “Technology and Management Functions.” This paper will examine how management at The Ritz-Carlton Hotel Company expects technology to improve the company in different ways around the world. How The Ritz-Carlton’s current technology uses are meeting business needs will be discussed as well. First an explanation of what technology is will be looked at in the paper. “Technology is the process by which humans modify nature to meet their needs and wants.” (The National Academy of Sciences, 2009) Technology is that which is used to carry out plans or gather resources. The product of science and engineering is called technology so therefore engineering and science is included in technology. (Anissimov, M., 2003-2009) Technology can be beneficial for everyone, and has the ability to be used anywhere. Technology can be of great assistance to those who may have a disability and need help with everyday things some of us take for granted. With technology an individual having trouble with their sight can transfer information from one computer to the next without have to use brail. The Ritz-Carlton Hotel Company is one of the largest luxury hotel chain in the world with more the 88 properties worldwide. The organization strives to provide its customers with excellent service and comfort, making each guest who enters the hotel feel at home. The Ritz-Carlton is working to not only expand their chain but also the customers who frequent their hotels. As the younger generations needs change in what they are looking for in a hotel, the company is working on adapting to meet those needs. The company y has invested in the latest technology to help each...
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