Being able to work in teams is becoming more significant in modern workplace. Employees are basically expected to work well in a team which consists of co-workers possessing distinct backgrounds, knowledge and skills. (McCormack & Slaght, 2011) It is generally thought that a group of people with complementary skills is likely to outperform individuals in a task where multiple skills are required. (Armstrong, 2008) However, working in a team may bring about relationship conflict which refers to interpersonal incompatibilities between team members. (Curseu, 2011) Accordingly, some measures ought to be implemented, so as to attenuate the problem. This essay will focus on the relationship conflict problems induced by teamwork. It will then discuss several solutions to the problem and evaluate their feasibility.
Interpersonal conflict within team members can be caused by various reasons. One main cause of interpersonal conflict is the discrepant views of team members owing to their diverse backgrounds, cultures, values, needs and knowledge. (Whetton & Cameron, 2011) The gulf between the parties entangled in a dispute may result in tension and indignation which could be detrimental to the teamwork quality. It is because the focus of the team members is likely to be distracted by negative emotions amongst them. (Curseu, 2011) Moreover, the quality of communication between the team members will probably worsen. As a result, the team performance is very likely to deteriorate.
Interpersonal conflict seems to be an obstacle to ideal team performance, yet it is not inevitable. A team leader who is relation-oriented would be crucial in solving interpersonal conflict as they concern not only about the task work but also how to maintain harmonious working atmosphere amongst the team. (Curseu, 2011) Developing an understanding for each member in the team will probably be a fundamental step to resolve the problem. (Anderson) Team meetings and team building activities can be...
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