Team Work

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INTRODUCTION

Teamwork is the concept of people working together as a TEAM to achieve the underlying objectives of the organization. The TEAM must have a clear vision of each of these short-term milestone goals as well as their impact on the long-term business goals of the organization. In many organizations today people working by themselves in achieving the overall objectives of the organization cannot accomplish certain goals and usually require people to work together with others due to its complexity, interrelatedness and the voluminous of the tasks undertaken.

In fostering TEAMWORK there is no one individual who owns a work area or process all by themselves, people should be open and receptive to ideas and input from others in the TEAM. The values of teamwork should be shared among the members of the team while compensation and rewards should depend on collaborative practices as much as individual contribution and achievement. It is important to identify “TEAM PLAYERS” and thereby set a benchmark to the rest of the teams. However before embarking on TEAMWORK, conflicts of all kinds should be resolved within the organization.

Apart from the required technical expertise, a variety of social skills are essential for success in a TEAMWORK culture.

The Forming-Storming-Norming-Performing model (Bruce Tuckman, 1965) takes the team through four stages of TEAM development. These phases are essential and inevitable in order for the team to grow, to face up to challenges, to tackle problems, to find solutions, plan the work effectively and deliver the end results.

However there is a need to establish and develop collaboration and trust between team members vis a vis interactive exercises, team assessments which will enable teams to cultivate effective team building strengths amongst each other.

Modern society and culture continues to become more dynamic and the factors contributing towards this include the communications revolution, the global market, specialization and division of labor. Thereby individuals are now required to work with many different groups of people in their working environment and also the personal lives.

Successful TEAM BUILDING that creates effective, focused work teams requires attention to the following areas mentioned in Figure A.

Figure A

EMPOWERMENT
Empowerment is the process of giving an opportunity or authorizing an individual to take decisions, think creatively and have a control of his/her duties in an organization.

It is the responsibility on the organization to create a work environment, which helps the desire of employees to act in empowered ways.

Top management of organizations has a very important role to play in making employee empowerment successful. Initially the managers need to understand what empowerment really means; and thereby establish boundaries for empowerment, in the event of the managers absence, the decisions that could be made by staff members should be clearly defined; Managers should also build faith and trust on their decisions made by their employees; further managers should coach, train and provide necessary information and learning opportunities for staff to make effective decisions. They should tackle situations wisely and not blame or punish their staff for minute mistakes to avoid employees flee from empowerment, The organizations should ensure that they remove barriers that limit the ability of staff to act in empowered ways. Employees should be motivated in terms of compensation, recognition and responsibility in order to drive success of empowerment.

The Flow Chart below depicts the increasing role for employees and decreasing role for supervisors in the decision making process in today’s context.

The supervisor makes the decision and cascades it to the staff

The supervisor makes the decision and obtains...
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