You are the leader of a 6-person team. The team all works out of an office in NJ. The team is made up of the following people:
John - 43 year old (Afro-American)
Julie - 51 year old (Chinese)
Jinsoo - 27 year old (Korean)
Shahid - 32-year male (Iranian)
Harpreet - 30-year-old female (Indian)
Tom - 33 year old (Irish)
With the exception of John all team members have green cards and none has been in NJ for over 5 years.
Shahid and Harpreet joined the team 6 months ago. The rest of the team has been together for 9 months. The team has been working on a critical project that is due to be delivered in 30 days. You, as the leader, have a lot riding on this project including a promotion and bonus. Failure will lead to your termination.
Shahid and Harpreet have unique skills and experience that require them to work together on a key part of your project. There are no replacements available with their skills. Unfortunately, they do not get along and have been bickering and complaining about each other for the last month or so. Today, Harpreet complained to you that Shahid, as a Muslim, has been deliberately undermining her and does not respect her because she is a woman and a Hindu. In addition John has complained to you several times that you fail to consider Afro-American sensibilities and always favor foreign-born workers.
The rest of team is suffering from morale problems and is becoming distracted by the Shahid and Harpreet situation. The project is getting significantly off schedule.
What do you do?
You decide how to approach the paper. Describe how you would define the problem(s) and manage this situation if you were the leader. What alternative options would you consider? Why is one more desirable than the other(s)? What steps would you take? What would be your expected outcome(s)? What if your approach does not work?