MODULE 1: PREPARING TO BE AN EFFECTIVE TEAM MEMBER
•A team can only be as effective as its individual members. This module covers core skills that help employees contribute to their organisation’s success.
a) You and Your Team
b) Taking Responsibility
c) Following Through on Commitments
d) Contributing to Discussions
e) Listening to Understand
f) Getting Your Message Across Cleary
g) Giving Useful Feedback
h) Accepting Feedback
MODULE 2: DEVELOPING THE TEAM FRAMEWORK
•Many individuals do not fully understanding why their jobs exist or consciously decide how they want to work in and be part of a team effort. This module pulls together key issues that employees can work on immediately when they are back at work.
a) Keys to Getting a Good Start
b) Agreeing on a Team Purpose
c) Identifying Stakeholders
d) Identifying Limits and Expectations
e) Defining Roles
f) Agreeing on Ground Rules
g) Arranging Logistics
MODULE 3: GETTING RESULTS IN A TEAM
•Many of the basic work skills employees already have are useful for working on a team as well. This module develops individual skills and shows how to use them when working with other people.
a) Working in Teams
b) Creating Work Plans
c) Having Productive Meetings
d) Using and Gathering Data
e) Types of Data
f) Making Good Decisions
g) Evaluating Potential Solutions
h) Implementing Changes
i) Checking Results and Progress
j) Keeping Records and Documentation
MODULE 4: ENDING TEAM PROJECTS
•Making progress, achieving results needs to be recognised to cement a sense of achievement , also to act as a catalyst to an 'onward and upward' attitude. This module reviews steps a team needs to take to end successfully.
a) When it’s Time to End
b) Knowing You Have Achieved Your Purpose
c) Maintaining the Gains
d) Completing Your Documentation
e) Evaluating Your... [continues]
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