Team Briefing
Team Brief Guidelines
CONTENTS
• Introduction • What is team briefing? • The benefits of team briefing • The team briefing process • The team briefing calendar • Guidelines for managers with a responsibility for delivering a team briefing • Feedback and follow up • Guidelines for those receiving a team briefing • Monitoring the team briefing process • Frequently asked questions
WHAT IS TEAM BRIEFING?
In simple terms, team briefing brings managers together with their teams on a face-to-face basis so that information can be delivered, questions asked and feedback collected. A team briefing system is an excellent way to enable communication upwards, downwards and sideways throughout an organisation. Research has shown that face-to-face communication between managers and their teams is vital to the efficient and effective operation of an organisation. The University is a large and complex institution undergoing a great deal of change, so face-to-face communication is essential in this environment. The findings of the University’s own Staff Survey reveal that people feel that they need to understand more about their own areas of work if they are to perform effectively. They need to have a clear understanding of their role, as well as the wider objectives of the team and the contribution they are making to the University’s future and vision. Team briefing is an ideal way to deliver important messages to employees to help clarify these areas. It’s also an ideal forum for sharing good news and recognising and celebrating your achievements as a team. But team briefing is not just about giving information, it’s a forum for staff to discuss the points being raised and to ask questions. It’s a chance for everyone to make a contribution. It’s also an opportunity for feedback to be recorded and relayed back up the organisation to the appropriate management levels. Everyone acknowledges that face-to-face contact can sometimes be difficult. If you are a manager you may think
CONTENTS
• Introduction • What is team briefing? • The benefits of team briefing • The team briefing process • The team briefing calendar • Guidelines for managers with a responsibility for delivering a team briefing • Feedback and follow up • Guidelines for those receiving a team briefing • Monitoring the team briefing process • Frequently asked questions
WHAT IS TEAM BRIEFING?
In simple terms, team briefing brings managers together with their teams on a face-to-face basis so that information can be delivered, questions asked and feedback collected. A team briefing system is an excellent way to enable communication upwards, downwards and sideways throughout an organisation. Research has shown that face-to-face communication between managers and their teams is vital to the efficient and effective operation of an organisation. The University is a large and complex institution undergoing a great deal of change, so face-to-face communication is essential in this environment. The findings of the University’s own Staff Survey reveal that people feel that they need to understand more about their own areas of work if they are to perform effectively. They need to have a clear understanding of their role, as well as the wider objectives of the team and the contribution they are making to the University’s future and vision. Team briefing is an ideal way to deliver important messages to employees to help clarify these areas. It’s also an ideal forum for sharing good news and recognising and celebrating your achievements as a team. But team briefing is not just about giving information, it’s a forum for staff to discuss the points being raised and to ask questions. It’s a chance for everyone to make a contribution. It’s also an opportunity for feedback to be recorded and relayed back up the organisation to the appropriate management levels. Everyone acknowledges that face-to-face contact can sometimes be difficult. If you are a manager you may think