Team and Conflict Resolution
A team is any group of people organized to work together interdependently and cooperatively to meet the needs of their customers by accomplishing a purpose and goals. Susan M.H. (2008). Teams members (1) operate with a high degree of interdependence, (2) share authority and responsibilities for self-management, (3) are accountable for the collective performance, and (4) work toward a common goal and shared rewards(s). For teams, there are many leadership approaches and they are; ethical approach, psychodynamic approach, situational approach and so on. Team leaders also need skills to lead out. Leadership skills refer to what, how and why you will lead the people effectively to reach the comment goals.
Here comes about conflict, conflict arises when the rights of one person or a team are violated or the situations of one’s are unfair and misunderstand. There are many myths about conflict that should be addressed. All the conflict can be seen in different perspectives. For example, when they said the myth about conflict; Myth: Harmony is normal, conflict is abnormal.
Reality: Conflict an inevitable and normal part of the cycle of enduring relationships. Myth: Conflict is the same as disagreement.
Reality: Conflicts are more serious than disagreements. They require more investment. Myth: Anger is the primary emotion of conflict.
Reality: Many emotions affect conflict.
Yet, they all are right. But everything has to be balance and have to solve in right way. Where there is no conflict, there is a danger of groupthink, a phenomenon explored by Irving Janis. In this, the group goes for consensus above all else. It blocks any development outside that already prescribed. Teams can be totally blocked by this. Every team needs a touch of healthy conflict to stop it getting into a rut. Properly managed, it creates the spark of creativity that every organization needs. Cotter, N. (2003)
There are many characteristics for the conflict....
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