Communication and Professional relationships with children, young people & adults
1 Explain why effective communication is important in developing positive relationships with children, young people and adults.
1.1 It is important to adapt communication to include all children. In my class the children are always greeted with a smile, good morning and how are you today. Some of the children have news to tell you. I get down to their level and have eye contact and listen to what they have to say. I always show interest in what they are saying as it boosts their confidence and shows that you care. When talking to the children I use the level that the child I’m talking to can understand as some of them you have to use short sentences as they can’t handle to much information. When talking to adults I always speak clearly and use positive body language like smiling. I’m always friendly to all member of staff or anyone I come into contact with. The school has an open door policy so parents/carers are always popping in and I know a lot of them. So I’m always respectful and friendly and often hold conversations with them. We also have to make phone calls home so I am polite and friendly and sometimes have to be sympathetic.
Explain the principles of relationship building with children, young people and adults.
1.2 We help children to learn the value of positive relationships in many ways. We promote and reward positive behaviour, encourage turn taking, we ensure we are good role models; we encourage sharing and build self esteem of the use of praise and reward. We also encourage the children to be kind to each other. As adults we must respect other peoples view even if we don’t agree as everyone is entitled to their opinion. Always show your interested in what people are saying, show concern if needed and be a listening ear. It is important to develop positive relationships because we are all part of a team. And by doing this the children will learn from us.
Explain how different social, professional and cultural contexts may affect relationships and the way people communicate.
1.3 Social – this can affect children’s learning as children react differently in different learning environments. Some children work better doing one to one work or some work better in groups. As some children get very distracted easily. When I’m doing one to one work I explain what we are going to do or show how to do it. I ask questions and answer questions. Sometimes we have actions like phonics. When I work with groups I work as I have answer above but some children are different levels. So I have to teach differently to the individual. The whole class the children take it in turns to speak or do something on the white board. As a Teaching Assistant I always remains very professional to whom I come into contact with.
Professional – formal – email, staff meeting, phone calls to outside agencies, departmental and parents evening.
Informal – open door policy, letter home, Courtland’s School web site, coffee morning, notice boards
And phone calls home when a child is ill. The communication is different in school i.e. how you
Respond to people, your body language and also how you dress.
Jenifer Turner DSTL3
Communication and professional relationships with children, young people and adults.
1.3 con’td cultural – Their religion, gestures, and clothes as some religions they have to cover up the whole body except their eyes. As some cultures don’t use their right hand and eat with their left. The language barrier as English might not be their first language and...