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Jain College of Engineering Belgaum.
(Dept. of MBA)

A Live Project on
“Performance Management and Competency Mapping”
At Manickbag Automobiles Pvt. Ltd. Belgaum.

Submitted To:Submitted By:
Prof. Deepti Shetty Dr. Pooja.Kamate Preeti.Kulkarni
Sukhada.Kudaturkar

ACKNOWLEDGEMENT
We sincerely express our deep felt gratitude to all the people who have helped us during the completion of our project work. First we would like to thank Dr. Shirish Shah, Managing Director and Mr. Cherag Bhadha, HR Manager of Manickbag Automobiles Pvt. Ltd. Belgaum for their excellent and valuable guidance in completing this project work and also giving valuable suggestions. We would like to express our sincere gratitude to Prof. Deepti Shetty for her constant support and encouragement in carrying out this entire project. Place: Belgaum

Date: 9th November 2012

Table of Contents

Sl. No.ParticularsPage No.

1Executive Summary
2Company Profile
2.1 Vision and Mission of the Company
2.2 Overview of the Company
2.3 Organization Structure of Manickbag Automobile Pvt. Ltd. 2.4 Functions of different departments
3 Performance Management at Manickbag Automobiles Pvt. Ltd. 3.1 Approach to Human Resource Management and Performance Management
3.2 Performance appraisal at Manickbag
3.3 Basic contents of the appraisal form
3.4 Post performance appraisal
4Competency Mapping at Manickbag
4.1 Competency Mapping approaches
4.2 Competencies required in different departments
4.3 Tools used for data collection
4.3 Competency Model
5Activity on etiquettes conducted for the employees
6Findings
7 Suggestions
8Conclusion
9Annexure

Executive Summary

The present project work has been done in respect of Performance Management and Competency Mapping at Manickbag Automobiles Pvt. Ltd. The study has the objective of understanding the practical aspects of the business world, to understand correlation between theory and practice of the performance management and competency concepts in the business world.

The positive result of these changes is that HR professionals have the opportunity to play a more strategic role in the business. The challenge for HR managers is to keep up to date information about the latest performance appraisal methods and developing competency models for the respective jobs.

In this study we discuss about the performance appraisal system and competency models followed and implemented in Manickbag Automobiles Pvt. Ltd., how HR managers can anticipate and address the challenging present single job as well as future expected jobs and how effectively they motivate and manage the work force in the organization.

Vision Statement:
Best in the manner of products we deliver and a long lasting relationship with customers.

Mission Statement:
Our mission is to offer our customers the finest services and support. Through our delivery and marketing competencies, we provide creative, customized solutions for our customers. As a result, we achieve superior profit growth company of choice.

Goal Statement:
We want to be the best of the best dealers in India as we continuously strive to meet the needs of the customers by offering a unique package of locations, price, service, and delivery.

Overview of the Company

Manickbag Automobiles Pvt. Ltd. Belgaum is the authorized dealer of Telco, now Tata motors vehicles and spare parts. It is situated on Khanapur Road, Udyambag, Belgaum. It has its 3 branches operating outside Belgaum at Ankola, Hubli and Bijapur.

Manickbag concern is the partnership from between the two families SHAHA and MIRJI. Shi Dharmappa B. Mirji & Shrimanickchand M Shaha are the main founders of the company. This concern has got a vast experience of 53 year in the automobile industry and is “biggest...
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