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Tanglewood Stores: Workforce and Staffing Strategy

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Tanglewood Stores: Workforce and Staffing Strategy
Tanglewood Case 1
Anna Christen
HRM301 – E1WW
Michelle Geiman
August 22, 201
Acquire or Develop Talent
I feel Tanglewood so focus on developing internal employees. They should provide more training for the employees to move up the corporate ladder and promote with in. I also suggest they take and create a program where they can continue training on the computer. The employees can continue to learn and refresh their skills. This program could be little scenarios of difficult customers or weather emergencies. Just to keep the employees on their toes. This would help employees grow and develop.
Hire Yourself or Outsource
Tanglewood should hire themselves. I feel with a small company and even though it is growing, it would be best suited not to outsource. When you outsource, even though you have that help, not everyone is a fit. If you are doing a thorough interview and background, you can hire the right people. HR personnel need to look beyond the exterior and complete the process from start to finish. If they are detailed from the start, that would help as well.
External or Internal Hiring
When a position comes open, the company should offer this position to an internal employee. Employees can be training and working up to a higher position and if they aren’t offered the position, it may turn negative and the employee may get hostile. If you make a posting and no one is showing interested, then post externally. Every employee should have an opportunity to move up in a company.
Core or Flexible Workforce
As reading, Tanglewood is currently using a core workforce. I would keep it the same way. I feel that if you have employees working a set schedule and they know the schedule, they would be more willing to work. Employees like to know what they are working and they are able to plan things on their days off. I would keep employees as a core.
Hire or Retain
I feel Tanglewood should retain. By offering employees incentives that keeps the company and

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