Augmenting the Core Product:
The shostack’s molecular model can help identify the tangible and intangible elements involved in service industry. For Szabist the intangible element includes the knowledge they provide to a student in different fields for example BBA, media sciences etc. The grooming of personality, to work in teams, the education which is the core product of Szabist. The tangible element includes the degree provided by Szabist. Nature of Service Offering:
The core product Szabist provide is quality education.
The supplementary service Szabist includes extra-curricular activities such as computer labs, libraries, sports room, the societies and affiliation to foreign universities. Delivery Process:
Szabist delivery process is through the faculty they hire for providing quality education. The documentation of all the records of student all over the time period till they are studying.
The Flower of Service:
The flower’s petals are the supplementary service shown in the clockwise pattern in which they are often encountered by customers.
When a student comes in for admission they are provided with the admission form and guided about the procedure through which they can join Szabist.
The student can consult in which program they fit the most and what are the requirement criteria for that particular program.
Once the student went through the admission process they are asked to submit their fees beforehand.
The classes are conducted on daily basis for whatever program a student is rolled in.
Once the student completes his/her credit hours criteria all payments are settled between the student and Szabist before the degree is granted.
Degree is awarded by Szabist to the successful candidate who completes his/her course requirement.
The Service Product mix:
EMBA, MBA, MS (Computing), MS (Media Sciences), MS (Management Sciences), MS (Social Sciences & Economics) and Ph.D.
BBA, BABS, BS (Computing), BS (Media Sciences), BS (Social Sciences), BE Mechatronics, Biosciences and LLB.
The total number of courses offered by Szabist.
SZABIST offers a two years EMBA degree for the executives and the middle/level managers who strive for excellence and greater challenges in their professional life. The EMBA is a two years program spread over six semesters and consists of 66 credit hours. 20 courses, 1 Business Project (3 credits) and 1 Research Project (3 credits) are required to graduate. Maximum time limit to complete the EMBA degree is five years. MBA
SZABIST offers MBA degree in the specialized fields of Management, Human Resource Management (HRM), Marketing, Finance, Supply Chain Management, Islamic Banking, MIS and Economic Policy & Management. Both MBA (Day) and MBA (Evening) programs are offered. For students with a 4-year BBA degree, the duration of the MBA Program is 1.5 years. 10 MBA courses (30 credits) and a research project (6 credits) are needed to graduate. Students are also required to complete a 6-week internship. The maximum duration to complete this degree is 5 years. For students with a 4-year non BBA degree / relevant degree, the duration of the MBA program is 2 to 2.5 years. 24 courses (72 credits) are needed to graduate. Students are also required to complete a 6-week internship and clear the SZABIST comprehensive exam. The maximum duration to complete this degree is 5 years. For students with a 2 to 3 year undergraduate degree the duration of the MBA program is 3 to 3.5 years. 30 courses (90 credits) are needed to graduate. Students are also required to complete a 6-week internship and clear the SZABIST comprehensive...