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System Analysis and Design System Proposal

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System Analysis and Design System Proposal
I. Overview

Baggao Construction Supply is located in 22 MacArthur Highway, Sta. Rosa City. The company line of business is retail industry. It supplies their customers with the materials and tools in order to satisfy their needs in the field of building constructions and repair of household and business equipment and furniture.
The type of customers who frequently visits the store is mostly regular and need-based customer. Since the store has already existed in that area for a long period of time, customers do buy small or large volume of materials. These customers who buy the products in small volumes are those who reside nearby and also those who are interested in repairing and constructing things on their own. Customers who purchase products in large volumes are those construction companies who are involved in residential and commercial constructions.
The type of transaction is most commonly used by this company is sales transaction. Payment is made immediately by cash or credit. The shop does not allow a credit card transaction because in a construction hardware business the money should be always received immediately. Also in sales transaction, the business would prevent incurring loss. If the customer for instance is the close relative, friend of the owner or regular customer of the retail store, the company allows them to buy products at a lower rate.

A. Project Purpose, Objective and Success Criteria
The company’s problems are in the manual tracking of inventories, reporting of transactions, and preparation of financial statements. To solve the problems of the company, three information systems (IS) are proposed: Customer Relationship Management, Human Resource Information System, and Financial Supply Chain Management System.

Baggao Construction Supply aims to become the best hardware store nationwide in terms of revenues, profitability and brand recognition, as well as the customer and employee satisfaction driven by commitment to our



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