|[pic]                                                                   |Course Syllabus                                                             |
|                                                                       |School of Business                                                         |
|                                                                       |ISCOM/305 Version 1                                                         |
|                                                                       |Systems Operations Management                                               |
|                                                                       |Group ID: BSAH116DB7                                                       |
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Copyright © 2009, 2008 by University of Phoenix. All rights reserved.

Course Description

This course outlines the main components of effective systems operations management. This includes effectively managing data collection, inventory optimization, operational procedures, information technology resources, and operational components for effective decision making.

Policies

Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents:

• University policies: You must be logged into the student website to view this document.
• Instructor policies: This document is posted in the Course Materials forum.

University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality.

Course Materials

Collier, D. A., & Evans, J. R. (2007). Operations management:... [continues]

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