Switzerland’s ICT Cluster Zurich and its WinLink Cluster Initiative
by

Manuel Kaar Christoph Sax Daniela Strebel

31 January 2010

Elective Local Clusters and International Corporations Supervisor: Prof. Dr. Matthias Kiese

MOC Paper WinLink

Management Summary
The information and communication technology (ICT) industry and the number of employees in this sector grew rapidly in the last 20 years. Especially in the region of greater Zurich, as almost one third of Switzerland’s ICT companies are located there. Zurich offers extremely favorable conditions. Two of Switzerland’s most important universities are located there. The city and its region are very attractive because of the high quality of living. Furthermore, the infrastructure and especially the information technology (IT) infrastructure are well developed. Therefore, several global companies set up research centers. The Zurich area encompasses diverse supporting institutions for this industry. The banking sector, the Swiss government, and international Swiss companies create sophisticated domestic demand. Most of the results of the research point out that the geographical concentration of ICT firms and research centers can be seen as a local ICT cluster. Although it is not a fully developed cluster, it can be classified as being in the growth phase. The cluster itself has a huge potential because of the likely synergies and the current lack of mutually beneficial relationships between these companies and institutions to gain competitive advantage. The Cluster Initiative (CI) WinLink supports the cluster in a moderate way because it is still a young and not fully developed initiative. The initiative needs to strengthen itself through a focus on the most promising sectors, as well as finding more members in order to have a strong financial base. Furthermore, it is extremely dependent on one manager and it should start to deepen current relationships to existing clusters and to implement... [continues]

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