Supply Chain Management in Hospital

Topics: Supply chain management, Health care, Supply chain Pages: 14 (3923 words) Published: November 21, 2012
Pantai Hospital Ipoh (PHI), registered under Paloh Medical Centre Sdn. Bhd, was established in year 1996 owned by Pantai Group, part of IHH Healthcare Berhad; one of the most significant healthcare operators in the world that provide premium healthcare services in Asia, Central and Eastern Europe, the Middle East and North Africa. The hospital is strategically located in Ipoh and easily accessible within a 5 minutes drive from the North-South Highway Interchange and the Ipoh City Centre. Pantai Hospital Ipoh was started to serve the local communities of Ipoh, and has since grown to become one of the private premier healthcare providers in Perak, and the northern region of Malaysia. Pantai Hospital Ipoh started with just only 76 beds, and now has 180 beds and 82 consultant specialists, providing quality care and treatment aided by qualified nurses and other allied healthcare professionals. In partnership with various health insurers and corporate organizations, PHI has established itself as a preferred provider, allowing greater and easier access to its healthcare services, which extends beyond just a single hospital through the extensive network of more than 10 Pantai and Gleneagles Hospitals, all part of IHH Healthcare Berhad. Through the use of appropriate technology and skills, Pantai Hospital Ipoh is firm in its vision to be the trusted professionals of healthcare delivery, from prevention, detection to treatment and care, when it matters most. Apart from providing a wide range of modern facilities and the expertise of many consultant specialists, the hospital is staffed with warm and friendly personnel who are dedicated to give our customers the personalized attention and quality care they deserve. Central to its commitment towards quality healthcare, PHI strives to provide excellence in service and its future will be built on welcoming change innovation, today and tomorrow.

In year 2005, Pantai Hospital Ipoh has successfully obtained ISO 9001:2008. The Hospital continuously seeks to improve the organization’s performance and the outcome of cares. With this, PHI has started the adoption the best and safe practices for all the clinical and non-clinical areas which guided by Malaysia Society in Healthcare Quality.

Since the inception of Pantai Hospital Ipoh in 1996, the hospital has increased tremendously the disciplinary medical and surgical specialties. Listings below are the specialties provided by Pantai Hospital currently: • Anaesthesiology

• Cardiology
• Colorectal Surgery
• Cardiothoracic Anaethesiology
• Cardiothoracic Surgery
• Dental / Oral Surgery
• Dermatology
• Ear, Nose & Throat Surgery (ENT)
• Gastroenterology
• General Surgery
• Haematology
• Immunology
• Infertility
• Internal Medicine
• Nephrology
• Neurology
• Neurosurgery
• Orthopaedic Surgery
• Obstetrics and Gynaecology
• Ophthalmology
• Paediatrics
• Pain Management
• Plastic and Reconstructive Surgery
• Psychiatry
• Urology
• Rheumatology

• Respiratory
• Radiology

To facilitate the services mentioned above, Pantai Hospital Ipoh has established the following facilities and services:

a. 24hrs Accident & Emergency
To provide 24-hour services for emergency as well as less urgent cases that uses a triage system to determine the severity of each case, to ensure that priority is given to patients with the most urgent medical need.

b. Ambulance Services
Our ambulance service provides transportation of patients throughout Malaysia with includes: • 24-hour Prompt Emergency Response-Time
• Specialized transport services
• Inter-hospital / inter-clinic transfers
• Doctor / nurse escort to provide immediate in-ambulance care...
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