suggestion form

Suggestion form Recently, my family and I had a dinner in your restaurant. I had ordered a steamed chicken, which is a promotion offer of HK$1. It is an effective gimmick to attract more customers, however, it also causes a large amount of food waste. Besides, the food quality of the chicken and the service need to be improved. Here are some suggestions. l Promotion turns into food waste The existing promotion offer is The alternative way is to raise the price of the promotion offer, such as HK$50 per a steamed chicken so as to reduce the demand of the chicken and the amount of leftover dishes. l Quality of food As there is over-demand of the HK$1 steamed chicken, a large amount of chicken need to be prepared everyday. Therefore, the food quality control cannot be maintained as before. As a result, many customers are not satisfied with the taste of the chicken and causes food waste. To deal with the food quality problem, I suggest changing the chicken dish into a dessert or a fruit dish. These two dishes can be prepared in a large amount to fulfill the demand of customers and also the taste can be kept for a long time. Moreover, you may produce the same dish in different portions for customers to order so that food waste can be reduced. l The staff service Due to the effective promotion offer, there are crowds of people having dinner in your restaurant so that the waiters cannot take care of every customer’s need. Some of the customers may be neglected by the waiters or orders may be mistaken so that the willingness of patronizing your restaurant is reduced. Therefore, an improvement of the service is suggested. You may hire more waiters or provide more training for waiters so that all customers’ needs can be looked after. The service quality can be improved as well. I sincerely hope that my suggestions can be implemented. Hope you find my suggestions useful and