Styles of Conflict Management
Conflict management Franklin Kiplangat Yegon
University Affiliation
Date of Submission
Conflict Management
Conflict is an existence of competing or incompatible options. It can be either advantageous or may be of disadvantage. Conflict can cause enhanced motivation among members of a certain group. It can also lead to factors such as better ways of solving a problem and identifying of the problem, gaining of knowledge while figuring the best way to solve a problem, creativity enhanced and also creating room for growth and achievement of goals. Disadvantages of conflict include unproductivity, lack of trust among members of a group and secrecy.
There several styles of conflict management namely the collaborator, compromiser, accommodator, controller and the avoider. The strengths and weaknesses of the conflict management styles are based on the concern for relationships versus the concern for personal goals. I completed the assessment keenly following the guidelines and my results were as shown in the table below.
STYLE
Score
Collaborator
35
Compromiser
37
Accommodator
21
Controller
19
Avoider
8 Total
120
Based on my results, my primary conflict management style was compromising. It was then followed closely by collaborating, accommodating, controlling , avoiding respectively in order of preferences. My least preferred conflict management style was avoiding.
My primary style is appropriate in cases when issues are complex or when there is a balance of power. This is because it clarifies polarities and searches for middle ground hence solves the problem for both parties. Compromising gets the two groups to discuss issues and unite them more. However, it is only used when both sides are right
University Affiliation
Date of Submission
Conflict Management
Conflict is an existence of competing or incompatible options. It can be either advantageous or may be of disadvantage. Conflict can cause enhanced motivation among members of a certain group. It can also lead to factors such as better ways of solving a problem and identifying of the problem, gaining of knowledge while figuring the best way to solve a problem, creativity enhanced and also creating room for growth and achievement of goals. Disadvantages of conflict include unproductivity, lack of trust among members of a group and secrecy.
There several styles of conflict management namely the collaborator, compromiser, accommodator, controller and the avoider. The strengths and weaknesses of the conflict management styles are based on the concern for relationships versus the concern for personal goals. I completed the assessment keenly following the guidelines and my results were as shown in the table below.
STYLE
Score
Collaborator
35
Compromiser
37
Accommodator
21
Controller
19
Avoider
8 Total
120
Based on my results, my primary conflict management style was compromising. It was then followed closely by collaborating, accommodating, controlling , avoiding respectively in order of preferences. My least preferred conflict management style was avoiding.
My primary style is appropriate in cases when issues are complex or when there is a balance of power. This is because it clarifies polarities and searches for middle ground hence solves the problem for both parties. Compromising gets the two groups to discuss issues and unite them more. However, it is only used when both sides are right
References: Jay, H. (1969). Conflict Management Survey: A Survey of One’s Characteristic Reaction to and Handling of Conflict Between Himself and Others. Texas: Telemetrics International. Peg, P. (1999). How To Manage Conflict. Pequannock Township: Career Press.