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APPLIED PROBLEM SOLVING IN A LOGISTICS WORKPLACE LOG3091M
BSc (HONS) LOGISTICS MANAGEMENT
WBLD LOGLOGUB

Tutor: Michael Howitt
Student: Samuel B. Afranie
Student ID: AFR1229662
Date:

CONTENTS
Abbreviations
Glossary of Terms
Introduction
Activity 1
Identifying complex problems
Activity 2
Identifying complex problems in my workplace.
Activity 3
A model for complex problem solving
Activity 4
Innovative and unusual models
Activity 5
Choosing my problem
Activity 6
Analysing the problem
Activity 7
Identification of a range of possible solutions
Activity 8
Identifying the likely constraints
Activity 9
Evaluation of potential solutions

Activity 10
Developing and using an implementation plan
Activity 11
Assessing the risk in the implementation plan
Activity 12
A formative and summative evaluation
Activity 13
Identifying values and their impact
Activity 14
Identification of ethical issues
Activity 15
Applying ethical approaches
Activity 16
Reviewing the thinking and decision-making strategies
Activity 17
Reviewing the complex-problem-solving model and its application
Conclusion
References
Bibliography

LIST OF TABLES

Table 1
Information on the complex problem chosen.
Table 2
Summary of constraints.
Table 3
Evaluation summary matrix.
INTRODUCTION

This assignment consists of a portfolio of evidence built up around the selection of a complex problem at my logistics workplace and its possible solution.
The initial activities were based around the identification of complex problems in general and some of the various models that can be utilised to provide solutions to them. The assignment then moved on to the investigation of McWhinney’s Model of complex problem solving which also dealt with exploring my own behaviours and how they affected the decisions I made (McWhinney et al, 1997).
This assignment also involved the selection



References: Activity 3 looked at McWhinney’s Model of Change (1997), how it could be utilised to solve complex problems and how it can be related to the model. However, the fundamental of the model was that the change agents understood how they themselves operated, as McWhinney et al (1997, p4) unit; “Before acting we believe you should take a step back and look at yourself

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