Students’ Perception on the Use of Google+ in Improving Communication Skill

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Running Head: Using Google+

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IIUM Students’ Perception on the Use of Google+ in Improving Communication Skill Siti Natrah Bt Bactiar (0918444) Kulliyyah of Human Science (Communications) International Islamic University Malaysia

Instructor: Mdm Norazah Md. Idrus English for Academic Writing Section 14

6th December 2012

Using Google+

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Abstract
For this study, its purpose is to examine whether social networking site such as Google+ can really be used effectively by students in improving their communication skill by employing quantitative research where a sample of 25 respondents consisting of undergraduate IIUM students from the main Gombak campus for survey were used where respondents were given questionnaires which were distributed through email and Facebook. The questionnaires were done in order to answer two research questions in terms of what benefits can students gain from using Google+ as a way to improve communication skills and how can IIUM implement Google+ as a way for students to improve their communication skills and results from the study found that majority agreed that Google+ can help improved students’ communication skills and that they are positive that IIUM will implement this method by introducing Google+ as part of learning material, similar with e-learning. Thus, through this study, it can aid researchers who want to study on the usage and impact of social networking sites especially Google+ on the development of academic communication among university students in Malaysia and also for IIUM on ways to expand the learning environment by tackling on new ways that can aid the learning process by integrating education and social networking sites resulting in an interactive and fun way of learning between lecturer and students.

Using Google+

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IIUM Students’ Perception on the Use of Google+ in Improving Communication Skill After the introduction of Internet in 1960’s (Brown, 2008, p. 30), the world saw a transformation in how societies interact with each other and with the birth of Facebook in 2006 (pp.32), it has changed how people in the 21st century would communicate with each other as more and more people are communicating and developing their relationship online. Majority of youths today spend their time communicating with their friends in social networking sites (SNS) as compared to other online communication tools such as emails, discussion forum and chat rooms as it enables the users to gain instant feedback with its realtime message capabilities and a higher respond rates, allowing them to improve their communication between each other (Goddard & Geesin, 2011, p. 51). Even though most youths especially students nowadays are communicating online with their friends and families daily through various channels of communication such as personal computers, laptops, Smart phones, mobile phones and so on, it does not indicate that their communication skills are improving. Instead, many of them showed a lack of confidence and persuasiveness during class presentation and in public speaking as most shows signs of nervousness and lack of understanding and knowledge about their topic especially when they have to present it in front of their class. Moreover, some of them displayed poor team-player image by not participating actively in group discussion and freeriding other group members in doing their assignment. For this research, the purpose of this study is to examine whether social networking site such as Google+ can really be used effectively by students in improving their communication skill. Thus, two objectives are generated from this, which are to examine how students devote their skills, time and willingness in using their social networking site

Using Google+

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(Google+) in improving their communication skills especially in a team or group based discussion in order to prepare them for the working world and to examine factors affecting their use, which leads to...
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