Strategic Plan

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ategic Note this is a sample plan and is not intended to refer to any particular organization.

Sample Strategic Plan The ABC Service Agency

Table of Contents Introduction ...........................................................................................................2 Executive Summary ..............................................................................................2 Background and History ....................................................................................2 Direction and Results ........................................................................................3 Goals.................................................................................................................3 Organization of the Strategic Plan.....................................................................4 Vision ....................................................................................................................5 Mission..................................................................................................................6 Core Operating Values .........................................................................................6 Underlying Service Assumptions ..........................................................................7 Customers ............................................................................................................8 Summary Of Most Important Points in the Environment .......................................9 Strategic Direction...............................................................................................11 Goals Areas ........................................................................................................12 Strategic Action Plan Focus by Year...................................................................15

Sample Strategic Plan: The ABC Service Agency Facilitated by Managance Consulting www.managance.com 1

Note this is a sample plan and is not intended to refer to any particular organization.

The ABC Service Agency Strategic Plan

Introduction
The Board of Directors and Staff of The ABC Service Agency developed this strategic plan with assistance from Managance Consulting. It provides The ABC Service Agency with a five-year roadmap for supports, services and organization development. The Board of Directors and staff will review progress quarterly and will review and update the plan annually as needed. This plan was developed with broad involvement and guidance from the Board of Directors and staff. The Strategic Planning Committee included seven board members and four staff on the management team. This Committee including several past presidents of the board met twice to reflect on the mission, vision, core operating values and assumptions underlying the organization’s approach to its work. These meetings set the stage for a work session of the full board during which the organization’s strategic direction was defined. The staff helped coordinate the planning process and provided important support and analysis to complete this plan. Managance Consulting facilitated the planning process using an adaptation of the principles of the Drucker Foundation Self- Assessment Tool. Managance Consulting conducted an environmental scan including an internal organization assessment and interviews with several community stakeholders and a review of demographic and market data. The environmental scan and organizational assessment helped The ABC Service Agency assess both the challenges and opportunities it is likely to face over the next five years and set the context for the choices reflected in this strategic plan.

Executive Summary
The ABC Service Agency mission is: Achieving full community life for children and adults with disabilities – one person at a time.

Background and History
The ABC Service Agency began in 1961 as a volunteer parent support group. Today the organization provides...
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